Patrick Michels Email & Phone Number

Port Townsend, Washington, United States

Sequim, Washington, United States

Washington, United States

Distribute Systems/LAN/WAN/PC.Hardware Management and Support.Network Operations.IT Project Management.System Software Management.Voice Communications.Diagnoses and resolves hardware problems.Installs system components and peripheral hardware.Coordinates moves, changes and minor installations.Carries out routine debugging using pre-determined methods to resolve relatively low risk problems, reports more substantial problems to higher levels for action.Other projects, as assigned.Deploy Antivirus policies and software.Create Group Policies for better policy management on servers and end-user PCs.Order technical supplies.Build/integrate IT forms for the Helpdesk Portal.Manage data integration from Epicor to the sequel server.Manage the company Verizon account and build cheaper plans to better suit the company.Manage IT assets.Manage file server security permissions and delegationManage IT documentation/workflow.Computer hardware configurationNetwork Printer configuration and maintenanceNetwork VLAN knowledgeWSUS managementWindows Security EssentialsKnowledge of Telnet/PuttyPXE with Config ManagerVMware ESXiSAN knowledge with LUNs and Thin/Thick PartitioningBasic Network SwitchingBasic VoIP knowledgeMicrosoft Windows 7 and Windows 10 operation systemsMicrosoft Office versions 2013+ (Word, Excel, etc.)Windows Server ADM toolkits (AD, DHCP, DNS, etc.)Windows Active Directory structure 2012r2NTFS File Share Management with GroupsGPO ManagementLanSweeper reporting softwareSpiceworks Ticket ManagementComputer imaging and configuration

Yakima, Washington, United States

Create and organize reports regarding member check-ins and cancellations to evaluate current and project future trends. Set up member contracts, collect their billing information, collecting all viable signatures, and explaining the structure of their specific kind of contract and their legal rights regarding the contract they signed. Design advertisement rack cards and event posters. Photograph/edit/post photos and videos of the Yakima Athletic Club for their social media pages.Knowledgeable about different kinds of memberships, contracts, current deals/events. Develop personal relationships with members to increase retention. Make sales calls to potential members and corporate clients. Promote DotFit supplements. Work in a fast pace environment while multitasking + displaying excellent customer service. Organize and update current membership records. Sign up members for personal training contracts/ scheduling appointments. Give tours to potential members. Write welcome cards to recently enrolled members. Make protein shakes/smoothies as well as sell other snack bar items. Set up Myzone belt accounts and demonstrate their products.

Yakima, Washington

Updating/Downloading/troubleshooting software.Troubleshooting audio errors on desktops.Interactive Television Hardware and Software which includes Crestron equipment, Polycom services, Skype conferencing, Zoom Conferencing for troubleshooting maintaining, and set-upsTroubleshooting seminar recording programs like Panopto.Usage of Active Directory and remote access software to remote to faculty members to solve their general computer needs.Run ITC electric card reader to allow students to print in our print spooler, adjust their existing balances, and even assist them with paying for tuition through our campus software.Locate I.P. Addresses, Gateways, and subnet as well as to configure new devices for new addresses. (Including using fluke meters to see the port information) for migrating phones, printers, other hardware.Creation and implementing computer images.Identify/reassign a domain to a computer connected to the server.Set-up events in our entertainment area for PowerPoint presentations, movies, speeches, demonstrations, and etc.Operations in the use of Bright sign and Bright Author for advertising content across campus.Troubleshooting different software including Microsoft Office (OneDrive, Skype for Business, etc.)Effectively and accurately guided other employees through operating their computer’s software or any other kinds of assistance.Moving and setting up new hardware for faculty members by storing their files and recreating their proper shortcuts and installations of their business phones.

Associate'S Degree, Information Technology, 3.65 Gpa

Associates degree in Business Information Technology Basics. This degree covers basic computer hardware, programming, Microsoft Office.

Associate'S Degree, Business, Management, Marketing, And Related Support Services

Through the running start program I achieved some educations towards my associates.

High School/Secondary Diplomas And Certificates