Patrick Chen Email & Phone Number

Hacienda Heights, CA, US

Rancho Cucamonga, CA

Walnut, California

• Complaints and repairs support to minimize turnaround and ensure customer satisfaction
• Sustainability through rework and MRB processing to identify quality deficient areas and implement a solution
• Wrote and executed test protocols for the validation of manufacturing equipment – Fanuc RoboDrill CNC, Crest Ultrasonic Cleaner, Systec DX-150 Autoclave
• Fulfilled document control functions utilizing QAD ERP, CEBOS MQ1 and Agile PLM quality management software -Maintenance of product structures, work order routers and Engineering drawings -Engineering Change Order.
• Developed a system to electronically archive critical quality system documents -Facilitated access to quality records by internal customers and streamlined audits

Yorba Linda, CA

• Worked with engineers in the design and development of medical devices in a fast paced environment
• Effectively managed small teams while meeting multiple project goals and deadlines
• Developed test methods to assess product compliance following ISO, ASTM, EN and BSI standards
• Conducted several Gage R&R studies to determine validity of tests methods
• Supported manufacturing and quality assurance by evaluating product and material performance

Riverside, CA

• Assisted managers in recognizing quality deficient areas and implementing a solution
• Supported customer service by investigating customer complaints and incidents
• Organized and maintained product testing and quality forms database
• Developed standard testing procedures for current, prototype, and competitor products
• Devised procedure that reduced test period for liquid heat and light products by 50%

University Of California Riverside

• Project scope: Research and design of biodegradable implants for spinal fusion purposes
• Refined instrument skills and learned proper laboratory etiquette
• Assisted professor in conducting magnesium alloy degradation experiments
• Became introduced and familiarized with the product design, testing, and redesign process
• Utilized CAD software and 3D printer to develop and enhance spinal implant designs