Patrick Chen

Patrick Chen Email and Phone Number

Engagement lead of Operational Excellence @
Patrick Chen's Location
Guangzhou, Guangdong, China, China
About Patrick Chen

Strong training and coaching skills with over 10 years training experience and over 13 years people management experience，worked for different functions（e.g. call center，banking operation，HR，Training，risk⋯etc）with strong communication，interpersonal and persentation skills. Certified with NLP trainer，MBTI practitioner，CAMS and PMP.

Patrick Chen's Current Company Details
HSBC Global Services Center，China

Hsbc Global Services Center，China

Engagement lead of Operational Excellence
Patrick Chen Work Experience Details
  • Hsbc Global Services Center，China
    Vice President Of Operational Excellence
    Hsbc Global Services Center，China Apr 2020 - Present
    Guangzhou, Guangdong, China
  • Hsbc Global Service Center, China,
    Operational Excellence Centre Of Excellence Regional Lead，East Asia
    Hsbc Global Service Center, China, Jul 2019 - Mar 2020
    Guangzhou, Guangdong, China
  • Hsbc Global Service Center, China,
    Operational Excellence Master Trainer
    Hsbc Global Service Center, China, Jul 2018 - Jun 2019
    Guangzhou, Guangdong, China
    In 2018, HSBC set up the new objective to grow the business and drive the continuous improvement culture across the global operation within the organization. From July 2018, I am successfully got the operational excellence trainer accreditation by external certification from UK OEE consultantAnd in Jan 2019, I am also successfully got the operational excellence master trainer accreditationUp till now, I delivery the training for more than 300 people managers in Guangzhou, Shanghai, Hong Kong and Taiwan up to now, and got very positive feedback from trainees
  • Hsbc Global Service Center, China,
    Kyc Ops Training Site Lead
    Hsbc Global Service Center, China, Dec 2016 - Jun 2018
    Guangzhou, Guangdong, China
  • Hsbc Global Service Center China
    Training Manager
    Hsbc Global Service Center China Jul 2014 - Nov 2016
    FCR training
  • Hsbc Global Service Center, China,
    Management Trainer
    Hsbc Global Service Center, China, Nov 2008 - Jun 2014
    Guangzhou, Guangdong, China
    Deliver leadership & Management training for people managers
  • Hsbc Global Service Center, China,
    Assistant Manager
    Hsbc Global Service Center, China, Nov 2005 - Oct 2008
    Guangzhou, Guangdong, China
    Loan section

Patrick Chen Education Details

Frequently Asked Questions about Patrick Chen

What company does Patrick Chen work for?

Patrick Chen works for Hsbc Global Services Center，china

What is Patrick Chen's role at the current company?

Patrick Chen's current role is Engagement lead of Operational Excellence.

What schools did Patrick Chen attend?

Patrick Chen attended Guangdong University Of Technology.

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