1. Fulfilled strategy, supervised roadmap, and executed projects for e-commerce APIs and cross-border service.2. Collaborated with the Customer Success team to deliver E-commerce APIs and cross-border services to prominent clients, including Motorola, HP, and ServiceNow.3. Led a critical project involving the integration of SAP Magento Connector for Microsoft, ensuring seamless functionality and connectivity between the systems.

1. Accountable for the overall company product roadmap and program execution, including the Device Financing and User Engagement program.2. Implemented the Device Financing Program in collaboration with OEM/ODM and Telco partners, resulting in the pilot sale of over 200K units in Pakistan and Bangladesh within 1 month.3. Released the User Engagement Program, doubling the click-through rate within 3 months by facilitating interaction between KAIOS and service providers like Google.

1. Implemented strategy, planned product roadmap, and executed projects.2. Led a team of 15 professionals to build an internal business, serving as a 0-1 solution for business operations and customer support. Managed over 1200 users with ~400 daily active users, significantly reducing support turnaround time to 75%.3. Implemented Channel Digital Platform, serving as a 0-1 and AI-enabled solution to let sales target the right partners to retain or gain revenue. Europe revenue increased 10% in 1st quarter. Operation overhead decreased 100%+ for sales.4. Launched the Service & Licensing Platform with a team size of 25 professionals, a B2B2C SaaS marketplace enabling 5K+ partners to serve subscription customers globally. Contributed ~15% of annual revenue. Integrated SMB API, PRM/CRM, and marketplace. Supported AWS migration.5. Established the first billing automation process, reducing operational overhead by over 95%. Doubled partner counts in Europe within 6 months, leading to a revenue increase of 100%+.6. Strategically engaged with key customer accounts and optimized the customer registration and service provisioning process. Resulted in a 30% increase in registration rates within 6 months.

1. Accountable for clients’ engagement and relationship management, pre-sales support, preliminary feature requirement, business discussion, and project execution.2. Weekly review with CEO and VP and raise potential impacts towards to the milestone of each project.3. Delivered the very 1st Cloud Game Service in Korea (LGU+) and Hong Kong (PCCW).

Negotiate the price with the local supplement supplier and keep track of the shipping schedule. Assisting local non-profit organization named “FED UP” for launching their 1st official product to market. The main goal was to create micro franchising opportunities for local people with a 20% markup benefit.

1. Tracking and risk assessing defects from fields and carriers. Present weekly status to senior management.2. Successfully launched 8 ODM and Motorola internal projects within the target date with a low return rate.3. Refinement on defect management process and received acknowledgment by cross-functional teams.