Patrick Child Email & Phone Number

Jacksonville, Florida Area

• Helped to exceed and maintain an overall customer satisfaction rating above company standards• Maintained profitability while providing competitive pricing• Assisted customers in the selection of tires recommended for their vehicle• Recommended suggested scheduled maintenance services to customers pertinent to their vehicle • Consulted with Technicians and coordinated service on vehicle • Ordered parts and entered information into work order • Managed workflow and scheduling for 5 Automotive Technicians and General Service Technicians • Maintained proper stocking levels • Received, counted and stocked inventory • Entered received inventory into store database

Jacksonville, Florida Area

• Trained new hires on all aspects of becoming a certified lube technician • Trained new hires on how to advise customers of proper automotive preventive maintenance • Performed monthly inventory and prepared monthly inventory reports • Received, counted and stocked inventory • Entered received inventory into store database • Advised customers of manufacturer’s specifications regarding preventive maintenance • Recommended services to customers that needed to be performed in regards to proper preventive maintenance

• Ordered parts and entered information into work order• Maintained profitability while providing competitive pricing• Managed workflow and scheduling for 5 Automotive Technicians and General Se Technicians• Maintained proper stocking levels• Receive, count and stock inventory• Enter received inventory into store database• Ensured vendor billing and manifest payments went out in a timely manner

• Consulted with Automotive Technicians and coordinated service on vehicles• Ordered parts and entered information into work order • Maintained profitability while providing competitive pricing • Managed workflow and scheduling for 8 Automotive Technicians and General Service Technicians• Maintained proper stocking levels • Receive, count and stock inventory • Enter received inventory into store database • Ensured vendor billing and manifest payments went out in a timely manner • Assist customers in proper selection of tires and preventive maintenance for their vehicle • Assist Store Manager with various administrative duties • Track and file Accounts Receivable reports • Track and file Accounts Payable reports • Perform store closings including preparing daily sales, statistics and deposit reports

• Assist customers with questions and resolve problems on home mortgage loans • Assist customers with questions on checking and savings accounts • Assist customers in selection of other suitable account services • Accurately document account • Troubleshoot and resolve servicing issues • Assign tasks to proper department • Received many kudos on professionalism from customers, inside and outside agents