Patrick Chong Email & Phone Number

Batu Maung, My

Penang, Malaysia

- Leads teams of application engineers towards effective execution and delivery of integrated test, measurement, or automation systems in collaboration with key sales, business unit, research and development, and manufacturing stakeholders that maximizes customer success and company growth and profitability. Ensures appropriate staffing on projects based on team skillset and availability for scope and schedule of projects. - Ensure ownership and accountability for integration engineering services delivery with on-time delivery, expenses, scope and quality of projects removing obstacles to move things forward and working with service delivery partners to increase capacity and scale. Managerial point of contact for escalation to move things forward and elevating to stakeholders as needed.- Recruits and retains an impactful and engaged team having a network and pipeline of top project management and engineering talent. Ensures proper onboarding of new staff while creating an environment within teams that inspires mastery of project management, technical, and industry/application skill, development of others, and customer centric thinking. - Align with cross-functional leaders and functions for strong collaboration and influence for seamless customer delivery and experience. - Understands and leverages metrics for data driven decision making to balance and forecast team costs and utilization towards demand and projected revenue impact.

Penang, Malaysia

•Working and interacting with a wide variety of NI staff and NI Alliance partners in systems engineering, software design in support of custom solutions◦Design and develop turnkey test system using LabVIEW, TestStand, C/C++ and others applicable software based on customer’s requirements.◦Architect test algorithm with high efficiency and accuracy in meeting test system expectation.◦Develop full functional testing program based on integrated NI modular hardware.•Generating requirements document and statements of work •Specifying, designing, prototyping, testing, and deploying turnkey test solutions •Defining and implementing project plans, managing milestones and holding reviews to assure systems are meeting requirements and ready for deployments •Be the System Design Lead to ensure project's technical requirement are met, assessing resources required for project, gathering requirements and mitigate project risk. Working closely with project manager to ensure technical execution goes smoothly. •Expertise in STS(Semiconductor Test System) for applications in mixed-signal production test and RF production test

Penang, Malaysia

Lead the Applications Engineering (AE), Applications Engineering Specialist (AES) and System Engineering (SE) groups in ASEAN, Australia and New Zealand Ensure the engineering teams deliver world class support to customers at all stages of their engagement with NI, through providing coaching, support, and direction to the team leaders; track and measure support success against targets Create alignment and accountability in all engineering positions by defining a local strategy in alignment with Asia Pacific and global teams; produce results (new and repeat business, customer loyalty, and employee efficiency) personally and from engineering groups; set performance expectations and hold people accountable for delivering results. Influence Asia Pacific and Global support strategy through regular engagement with global peers Build strong relationships with the Sales & Marketing leadership to establish long-term customer success. Engage the engineering teams by creating a work environment in which engineering team members commit to the organization and its bottom line, while feeling pride and job ownership. Attract, develop, and retain talent to meet the future needs of the organization by recruiting and retaining the best & brightest and mentoring and developing future leaders in conjunction with other key stakeholders.

Provide proof of concept systems before customer purchase.Review LabVIEW codesProject managementProvide consultation to customer on code architectureResolve complex support issue escalated by sales and supportProvide expertise on application based knowledge on embedded, RF, FPGA, large application architecture

Demo hardware and softwarePresentation Conduct seminar, handson, tradeshowSalesProvide feedback to Corporate

Technical supportConduct customer education classConduct seminar and handson presentation