DiliTrust is a LegalTech leader with a worldwide footprint. We offer simple, flexible, and reliable SaaS solutions and services to support corporate legal practitioners' digital transformation, optimizing legal activities and corporate governance. Leveraging AI technology, the DiliTrust Governance suite comprises 5 modules, available by subscription, and accessible via a highly secure platform. Recognized for its know-how and cutting-edge expertise, DiliTrust is dedicated to its 2,400 clients in 64 countries. We help them achieve their goals in terms of regulatory compliance, operational efficiency, transparency, and legal and financial communication. For more information, visit: www.dilitrust.com

Next Orbit 🚀 is the rocketship your business needs. Leverage our blend of strategic Advisory and Technology delivery expertise to chart a gravity-defying trajectory. What sets us apart? 🤔 Our team of seasoned operators brings an arsenal of practical, real-world experience and insights to deliver unparalleled success. With an approach that embodies agility, efficiency, and quality, we help your business thrive in this rapidly-changing world. 🧠 Our Advisory arm helps earlier-stage companies strategize, design, implement, optimize, and operate their complete post-sales customer success and revenue functions. Harness our expertise with programs that elevate customer experiences, boost retention, and pave the way for transformative growth.⚙️ Our Technology arm, in strategic partnership with industry leaders like Microsoft, AWS, and Google (amongst others), offers a comprehensive suite of services spanning architecture, implementation, optimization, and seamless operations. We're experts in Multi-Cloud deployments, DevOps and Security. Our team of highly experienced professionals are committed to always staying ahead of the technology curve to ensure you're never falling behind.Interested in what we have to offer? Reach out to us at hello@nextorbit.coWant to join us on this mission? Contact us at careers@nextorbit.co

Teleport is the easiest, most secure way to access all your infrastructure. The open-source Teleport Access Plane, consolidates the four essential infrastructure access capabilities every security-conscious organization needs: Connectivity, Authentication, Authorization, and Audit.• Managed over ~8M in ARR across 20 - 25 Customer Accounts by identifying, navigating, and influencing key customer technical, business, and executive-level stakeholders, resulting in strengthened customer relationships and loyalty.• Orchestrated strategic account and success plans with cross-functional team, delivering a world class renewal rate and upsell opportunities.• Led the successful complex onboarding of the largest client, resulting in a 32% increase in revenue over the first quarter and solidifying long-term partnerships by aligning directly with executive internal initiatives.• Coached team on customer engagement strategy, leading to a significant decrease in customer churn and a larger adoption increase post onboarding.

Responsible for over $4M in Annual Recurring Revenue and maintaining account healthfor clients ranging from SMB to Fortune 500Executed a minimum of 30–35 Business Reviews per quarterExceeded quota for 4 straight quarters, resulting in $725,000 of new revenue in 2020against a quota of $600,000

Engaged directly with network security leaders and C-level executives to provide integrated security solutions that enable customers to connect with confidence anywhere at any time. I executed an end-to-end renewals cycle including upsells and closed out time contracts while leveraging cross-functional relationships with Sales, BD, and Operations to exceed customer goals.Retain a 96% renewal rate per quarter Perform demos for current and prospective customers Monitor and report state of customer relationships, pipeline, forecasts and new prospectsEducate customers on features and best practices of Umbrella and CloudLock Recognize opportunities for upsells and cross-sells opportunities Engage in opportunities with the core Cisco account team, product specialists, and security specialists Partner with resellers from Cisco’s vast channel landscape

Served as frontline customer service representative focused on building lastingrelationships with customers in a face-to-face environmentHighest Brand Build Score of 95 based on live coaching sessions and recorded phonecallsReceived 4 personal recognitions for world-class customer service; including a letter sent directly to the CEO

I created this LLC during my time sailing the west coast of Florida. I headed all sales, advertising, and marketing initatives as well as all financial aspects.

Serve as a primary contact and driver of business for the front line sales representatives in the local Orlando tourist market. Responsible for developing and maintaining relationships with targeted guest service companies in order to facilitate and expand sales training opportunities resulting in increased ticket revenue.• Execute 25 hotel inspections on a quarterly basis to ensure hotel partner compliance, quality assurance and provide timely and accurate feedback to Destination Sales leadership team • Supported 15 guest service locations daily, providing each location with up to date park information and product knowledge training • Promote current marketing message by executing current incentives and promotions

Front line cast member and first point of contact with resort guests, responsible for checking-in guests at two Walt Disney World Resorts totaling approximately 2,000 guest rooms. Focused on delivering world class customer service through itinerary planning, accuracy at check-in, cash handling, and addressing any guest complaints.• Processed over 100 check-ins daily• Maintained a bank of $1,200 on a daily basis• Executed delivery of 20 daily special amenity requests across both properties