Patrick Claggett Email & Phone Number

Cincinnati, Ohio, United States

CF6 Services and Repair based project

Chicago, Illinois, United States

• Performed extensive examinations of members firms brokering contracts within the swaps market to ensure compliance with NFA rules and CFTC regulations, protecting investors • Conducted interviews, trade reconstruction, cash testing, cybersecurity assessments and third-party services evaluations • Led a 10-week project to develop a mock exam that improved recruitment and candidate readiness across the organization

Cincinnati, Ohio, United States

Fort Mitchell, Kentucky, United States

• Collaborate alongside office managers and general managers at 34 locations to ensure accuracy of accounts payable• Review and post over 300 invoices a week and documented sales tax and shipping expenses

Middletown, Ohio, United States

• Assisted customers in various transactions, ensuring accuracy and efficiency• Provided exceptional customer service by addressing inquiries, resolving issues, and offering guidance on financial products and services• Educated customers on the bank’s digital platforms and assisted in setting up profiles• Conducted thorough cash handling procedures, adhering to bank policies and maintaining high levels of security and compliance• Participated in training programs to enhance knowledge of banking products, services, and industry regulations, ensuring up-to-date expertise• Collaborated with colleagues to improve operational processes and implement innovative solutions to enhance overall efficiency• Resolved customer complaints and issues promptly and effectively, aiming to provide a positive resolution and maintain customer loyalty• Networked weekly to learn about the other lines of business

West Chester, Ohio, United States

• Ensure that customers have an exceptional shopping experience while adding to the overall success of the business by helping to drive sales and create a positive work environment.

Mason, Ohio, United States

• Worked to exceed performance standards. Related to guests and employees while executing processes and procedures to ensure customer safety. Identifies improvement opportunities and communicated ideas to supervisors. Utilized manager feedback to improve personal and team performance.

West Chester, Ohio, United States

• As a seasonal farmers market vendor, I would provide outstanding service to customers year round. I managed inventory effectively and contributed to sales and success of the market. I was friendly, professional, and efficient. I was willing to work outdoors in all types of weather for the farmers or landscaping team. I understand project management from the landscape crew especially. I ensured the work was completed in a timely manner and to the customer's satisfaction.

Liberty, Ohio, United States

• I provided outstanding service for customers, supported the waitstaff, and contributed to the overall success of the restaurant. I was friendly, professional, and efficient with excellent communication skills along with teamwork to provide a high-quality dining experience.