Patrick Clancy Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

Englewood, CO, US

• Built a research team that supports product, design and the broader organization
• Operationalized research by creating repeatable processes, establishing vendor relationships, hiring researchers and forecasting budgets
• Coached, managed, and mentored researchers, designers and product managers on best practices
• Guided complex product research campaigns while providing support for ongoing efforts and engagements
• Developed internal relationships to increase transparency, build awareness, and enable cross-functional collaboration

Englewood, CO, US

• Led UX Research initiatives across several lines of business (Dish, Sling, and OnTech)
• Managed large research efforts for new applications, websites, and internal tools while utilizing a mixed-method research approach
• Leveraged results and insights to collaborate on design iterations, inform business decisions and build empathy/awareness around user needs

Albany, NY, US

• Worked for New York State government to modernize and standardize UX design/research practices in software development
• Devised enterprise-wide standards for Human-centered Design while leading project teams on design methods and activities
• Led User Experience (UX) design activities for high priority projects
• Created plans to engage users and stakeholders for research and collaboration
• Managed and integrated design requirements in RFP documents for large projects with external vendors

Albany, NY, US

• Designed IA/UI for web, mobile, and back-office applications
• Crafted and facilitated multi-day workshops on Journey Mapping, User & Scenario Modeling, Persona Creation, and Service Design
• Executed a variety of design activities aimed at better understanding our citizens in order to deliver improved technology experiences to our constituents
• Recipient of the ITS Partnership Award (2017)

Troy, NY, US

• Contributed to early conceptualization on products, websites and promotional materials
• Gained insights into the customer service and design rigor within a design agency
• Collaborated with the design team and coordinated the completion of the annual holiday promotional package for business partners and clients

New York, US

• Designed assets for interactive television interfaces while reporting to the UX/UI Design Lead and broader team
• Assisted in business development by designing creative pitches and examples to acquire new clients
• Gained knowledge of the TV landscape while creating interfaces and assets for clients like Pop-Secret, Red Bull, The Home Depot and Lexus

Trumbauersville, PA, US

• Designed bottle labels for restaurants and establishments in the Greater Pittsburgh Region
• These bottles needed attention to detail while meeting the desires of the client, as well as government regulatory constraints
• Collaborated with the client liaisons at Midnight Madness to develop label designs for various high end establishments

Pittsburgh, PA, US

• Supported the research department with a variety of office tasks/responsibilities while handling sensitive documents and internal communications
• Adapted to changing demands with ease and flexibility while maintaining a high level of confidentiality with proposals and records

Bachelor'S Of Fine Arts, Industrial Design

Masters Certificate, User Experience