Experienced title examiner capable of handling residential and commercial transactions, from initial exam and commitment preparation to title clearance and closing attendance. Working with in-house title counsel and Underwriting counsel, actively advise on title insurance form and practice, assisting Examining Counsel as well as insured applicants find solutions to various title and settlement matters.My experience as a title researcher adds a depth of experience to settlement transactions, enabling me to provide additional support for clients and customers in obtaining search and recording services.

Advancing high-quality wilderness medicine and risk management training nationally by finding creative solutions to administrative and operational challenges. Working with the Owner and Director, I assessed both short- and long-term needs to create sustainable, efficient processes in administration, customer success, marketing, and curriculum delivery. I provided actionable support for critical projects as needed, including: hybrid course development, website design and content updates, wilderness medicine curriculum development, and custom course management application built on the Zoho Creator platform, while advising on long-term strategic goals.

TOV Ventures specializes in long-form content, ghostwriting for thought leadership articles, website content, and creative design solutions — including infographics and multi-media content. What motivates me is to help others inspire and find solutions to take business forward. Industries served: Financial Services, Blockchain, Salesforce Consulting, Environmental Services, Ecommerce.

Transitioning from Courthouse Manager for Onondaga County, I continued to serve client needs in all areas of title research, including standard residential title, commercial title, foreclosure proceedings as well as a variety of other municipal research needs. In addition to maintaining expert knowledge of title research products and services, part of my responsibilities included assisting internal and external customers with work orders to vendors and third-party service partners, tracking orders and ensuring vendor services met internal standards for quality and timeliness. I gained in-depth knowledge of running title operations and participated in business development planning. Applied project management skills to other areas of business development by acting as an intra-preneur, assessing business operations practices, identifying areas of improvement and presenting strategic plans to upper management. Identifying mission-critical objectives in coordination with senior management, I developed a project framework, including set deliverables within realistic timeframes, then acted as lead project manager to ensure objectives were met.

Created a customized compliance management system that meets American Land Title Association guidelines and industry best practice standards. Initiatives included master compliance plan, streamlined documentation, compliance audit mechanisms as well as new tools and resources to optimize operational performance between departments.Tasked with analyzing operational practices and making recommendations for new areas of growth and efficiency across departmental lines as affecting future compliance and business risk. Provided support to database design and implementation to achieve operational improvement goals.

Managed title research operations independently, providing expert research services in support of residential and commercial real estate transactions, maintaining high-quality standards within the industry. Served as primary point of contact for clients in the Syracuse market while acting as internal liaison to other regional branch operations.

Became an integral member of writing teams in support of online content strategy initiatives for Best Buy Consumer Electronics and The Home Depot. Created original product copy and provided editorial support to ensure quality services were delivered to the client. Managed workflow of several hundred product descriptions, authoring original content based on approved style guidelines along with SEO tags and HTML embedded content.