Patrick Cotton Email & Phone Number

Rocky Mount, Nc, Us

Rocky Mount, North Carolina, United States

- Manage daily retail operations, including opening/closing procedures, cash handling, and inventory management. - Collaborate with cross-functional teams to plan and execute successful marketing campaigns. - Monitor key performance indicators (KPIs) to identify areas for improvement in sales and customer satisfaction. - Conduct regular staff meetings to communicate goals and provide performance feedback. - Develop strong customer relationships through exceptional service, enhancing loyalty. - Oversee workload for four departments, ensuring effective planning and execution to meet company deadlines.

North Carolina, United States

- Developed and implemented policies and initiatives to enhance customer retention and satisfaction. - Managed accounting operations, including reporting and reconciliations. - Handled cash, checks, and vouchers, ensuring accurate banking and reconciled records. - Provided guidance and constructive feedback to motivate team members. - Cross-trained staff to support customer service functions as needed. - Processed payroll, maintaining accurate timekeeping and information.

Hollister, North Carolina, United States

- Exhibits and provides leadership, direction and supervision to all store employees at all times.- Supervises, trains, develops and evaluate the training of store employees.- Hire, train, promote or terminate employees when appropriate.- Responsible for managing and maintaining all store business records including, but not limited to, payroll, scheduling, vendor delivery, accounting and inventory records, as well as cash register deposits/receipts.- Manage loss prevention in store.- Implements and assures compliance by all store Team Members with all company policies and procedures.- Achieved consistent sales growth of 15-55%, peaking at 150% during a holiday weekend, ranking my store in the top 10 out of over 300 locations.

Roanoke Rapids, North Carolina, United States

- Managing team members and store quality to ensure the best experience for the customer- Managing inventory including ensuring inventory stocking points and turns are met- Receiving and verifying all product shipments upon arrival- Scheduling associates to ensure business needs are met- Providing the highest quality customer service to guests, delivering an unmatched experience

Roanoke Rapids, North Carolina

- Managing a staff of 5+ personnel- Effectively communicating corporate goals set forth by Domino's to my staff- Assisting with customer complaints and providing customer service- Assisting with scheduling staff- Coordinating store operational procedures and effectively delivering a unique corporate experience to our customers- Maintaining a spreadsheet of current year's sales goals versus past year's actual sales- Setting a daily action plan for all team members, ensuring responsibilities are met

Rocky Mount, North Carolina