Patrick Cottrell Email & Phone Number

Stamford, Ct, Us

Primary responsibility to monitor and troubleshoot our nationwide fiber network and associated hardware. Work with field engineers to efficiently repair problems with the least amount of impact. I work with the following equipment on a daily basis. RoutersJuniper, Cisco and Alcatel Optical EquipmentInfinera, Cisco Prime Optical, and Ciena 7000

Monroe, La, Us

Responsible for opening event tickets, tracking and correlating eventsRunning bridges when required and provide status to involved parties.Interaction with many internal groups for event management.Responsible for the monitoring of call blocking and reporting eventsResponsible for Filing FCC and PUC reports as required by FCC standards.

Primary responsibility to monitor network alarms and engage engineering and fiber teams as needed to resolve network issues in a timely manner.Responsible for maintaining backups for existing network elements. Responsible for provisioning and management of network maintenance. new network devices and elements.Work with Engineering for new circuit turn ups.Cerent Cisco 15454ONI 7000/9000 Configuration and support.Infinera Optical Network Switches troubleshooting, configuration and support.

Proficient with Metasolve provisioning systemSkills including supporting of the following.Integral Access - PPN (Pure packet node) Vocal Data IP Phone GatewaysTroubleshooting of MPLS services.Responsible for support of Tier I technicians, T1 testing, I was the Chronic customer liaison, responsible to solve chronic issues in a timely manner.I supported the following systems. 4303 MUX systems, CAC MUX systems, Adtran 2800/2820 MUX systemsSantera Voice soft switchNortel DMS250 Voice switches