Troubleshoot, diagnose, and repair hardware and software issues.On-site installation, configuration, and upgrades of client hardware and software.Execute formal and informal technical training for clients.Manage workload and service call closure.Install and service physical security systems, including CCTV and access control.Diagnose and troubleshoot system issues.Coordinate and communicate with service department and technical teams.Create accurate reports and documentation for network infrastructure.Plan and perform preventive maintenance and scheduled upgrades.Read and interpret complex blueprints, schematics, and manuals.

Manage bar inventory, including ordering supplies, restocking, and conducting regular inventory checks.Maintain a clean, organized, and safe bar area, adhering to health and safety regulations and sanitation standards.Train and mentor junior bartenders and bar staff, sharing knowledge and best practices.Resolve customer complaints and concerns promptly and professionallyParticipate in promotional events and activities, leveraging personal following to enhance the bar's visibility and reputation.

Diagnose and repair problems in such areas as electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, and waste management systemsComplete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely mannerPerform turn-key work as requiredPerform basic maintenance of mechanical equipment and functionality

Provided excellent customer service and managed bar operations.Learned list of 15+ specials nightly. Described specials to guests and answered questions as needed to ensure satisfaction with selections.Followed guidelines for allergy and diet concerns and obeyed food handling safety regulations and procedures.Recommended wines, beers, and specialty cocktails to generate a 22% higher beverage order tab-per-guest than the restaurant average.

Trained in multiple positions, managed a station of up to 12 tables.Trained new staff members, processed transactions, and handled phone calls.