Patrick Cunniff Email & Phone Number

Madison Wi.

Fort Atkinson Wi

Provide Application support and product training for densitometry products and regional sales managersServe as primary contact for onsite and remote application support for densitometry products.Maintain communication with customer baseAssist the National Sales Team with product Support at Sales meetings and exhibitions Develop Sales and marketing Materials Test and review new applications and products. Generate and Maintain the history files of all promotional material Enforce compliance to promotional documentation processUpdate and Maintain User Operator GuidesConstruct reviews and papers on the outcome of tested products for potential publication. Software and Product Validation Testing

Middleton,Wi

Responsible for the daily activities of the Field Service Team and their success in providing outstanding customer satisfaction and work with Manufacturing and Engineering to develop quality products for customers. • Schedule maintenance, warranty, and service work.• Manage field service inventory by performing weekly cycle counts and order spare parts. Organize WIP jobs to execute repair of field service items. • Implement engineering change requests to units in the field and new production.• Provide repair quotes to customers.• Train and familiarize clients of functionality and operation of products.• Implement and update training of Field Service Engineers.• Review and approve daily and project-specific service reports created by Field Service Engineers.• Address customer inquiries, resolve issues, and obtain customer feedback. • Maintain positive relationships with various teams to ensure customer service effectiveness. • Responsible for the success of all Field Service Engineers in their job responsibilities.

White Plains Ny

Responsible for the daily activities of the Field Service Team and their success in providing outstanding customer satisfaction and work with Manufacturing and Engineering to develop quality products for customers. • Schedule maintenance, warranty, and service work.• Manage field service inventory by performing weekly cycle counts and order spare parts. Organize WIP jobs to execute repair of field service items. • Implement engineering change requests to units in the field and new production.• Provide repair quotes to customers.• Train and familiarize clients of functionality and operation of products.• Implement and update training of Field Service Engineers.• Review and approve daily and project-specific service reports created by Field Service Engineers.• Address customer inquiries, resolve issues, and obtain customer feedback. • Maintain positive relationships with various teams to ensure customer service effectiveness. • Responsible for the success of all Field Service Engineers in their job responsibilities.

Bachelor'S Degree

Associate'S Degree, Electrical And Electronics Engineering, A