Patrick Curran Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Gb

Gb

Served as the lead SME for the Marketing Cloud product as part of PwC’s migration into the Salesforce system• Provide detailed functional and technical user stories to help setup and configure the Marketing Cloud system within the PwC Global infrastructure• Have served as the onboarding liason for twelve territories (with more in the pipeline) across the globe• Manage the Marketing Cloud new product roadmap and implementations• Lead the the requirements gathering scope calls to ensure onboarded territories are being properly supported and enhancing their existing business units• Responsbile for bringing new team members up to speed and training them on the Marketing Cloud system and our PwC specific configurations• Responsbile for handling L3 support escalations for high priority issues that need extensive technical support• Present new enhancement requests to business stakeholders for global alignment

New York, Ny, Us

Helped develop and integrate both in-house and third party CRM systems, including Salesforce and Marketing CloudFollowed up regularly with business users to maintain the IT Roadmap and ensure all proper deliverables have been met, and identify any additional system issues and requirements that may ariseWorked with users to understand the current business needs, and build complex CRM systems to help them effectively collect data and target consumers via direct email campaigns and digital advertisingHelped build marketing strategies for different record labels globally, tailored to each region based on local consumer behaviorsWorked with the Global Privacy officer (and local officers) to ensure all data collected and stored in our CRM system complied with our company, local laws and GDPR guidelinesProvided weekly KPI reports for business users to help them better understand their marketing effortsPerformed 1st and 2nd level support for our CRM systems, which includes Salesforce, Marketing Cloud, Wave Reporting, and several different third party applications for online form data collectionsCreating detailed requirements documents using the appropriate templates and/or analysis toolsPreparing user training documentation and performing one on one or group training sessions with usersTesting systems and enhancements before presenting to the user community

Grand Cayman, Cayman Islands, Ky

• Verify all IT expenses by maintaining a Budget vs. Actual (control sheet) similar to the Coda system that the Accounting department maintains. The Budget vs. Actual spreadsheet includes updates from the IT CAP Report, Forecasting, PO purchases, Wire Transfers and all IT Invoices.• Review and verify all expenses for all IT (inclusive of hardware/software from O&S). Verify all invoiceshave the proper back-up/approvals.• Responsible for updating/reviewing all accruals (new Purchase Order requests) in Expenditure system.• Maintain Software Inventory for AExeo IT (licenses, etc.)• Produce Monthly IT CAP Pivot table Reports for AExeo IT, HFS and WaP divisions• Coordinate, review with Project Managers and update monthly AExeo IT Financial Forecasts for FinanceDepartment. Updated Forecasting in Budget vs. Actual Report.• Assist with producing financial reporting and presentations to senior management

Provide direction and leadership to all phases of construction projects. Adhere to defined project procedures and contribute to constant process improvement effort. Expert at manpower allocation, cost oversight, containment, scheduling, and deployment, as well as the supervision of both union and non-union workers. Maintain all field documents and ensure appropriate safety and security practices are maintained for life of each project. Create and ensure compliance with all construction schedules.• Work in conjunction with accountant to ensure the accuracy of the company’s financials. Participate in resolution of errors, bad debt collection, and processing of credits.• Prepare financial and operational reports for the owners on a monthly basis. Reports consist of detailed customer report, jobs, as well as size of product for incoming and outgoing steel.• Manage all current payables. Ensure bank accounts are sufficiently funded to cover payables.• Manage payroll and audit time cards for correct hours and job codes. • Process all of the billing and invoicing for the company.• Maintain sufficient level of inventory for one week of products.