Patrick D. Liney Email & Phone Number

San Jose, Ca, Us

San Francisco, California, Us

Sitecore, the global leader in digital experience platforms. Sitecore is the global leader in digital experience management software that combines content management, commerce, and customer insights. The Sitecore Experience Cloud™ empowers marketers to deliver personalized content in real time and at scale across every channel—before, during, and after a sale. More than 5,200 brands—including American Express, Carnival Cruise Lines, Kimberly-Clark, and L’Oréal—have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.

Sunnyvale, Ca, Us

eGain is a global SaaS business providing an industry leading digital customer engagement platform, centered on knowledge. eGain's top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.

Cambridge, Ma, Us

Pegasystems is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega Platform – empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. Over its 36-year history, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA) powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results at Pegasystems.

Minneapolis, Mn, Us

An international customer experience intelligence company that empowers organizations to enrich human interactions. Providing customers with a scalable cloud platform allows for quick deployment of an AI-driven analytics tools that make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization• Providing an industry leading customer experience intelligence solution that includes workforce management, call recoding, quality management, advanced reporting and an AI-driven analytics tool. Offering both On-Premise or SaaS model.• • Employ a “land and expand” strategy to get “higher and wider” within organizations• Utilized Opportunity Summary and Close Plan techniques to properly identify, qualify and close high value prospects• Strategic coordination with partners such as Cisco, Avaya and Amazon Web Service (AWS)• Key win within insurance industry includes Freedom Mortgage with over $400,000 in software and support.• Key wins within utility industry include AmeriGas and Dominion Energy totally over $500,000• Key Accounts include Unisys, Lockheed Martin, Johns Hopkins and Erie Insurance

Melville, New York, Us

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes to make more timely and effective decisions to improve enterprise performance. A global leader in enterprise software solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. The solutions enable organizations to capture large amounts of information from numerous data types and sources, use analytics to glean insights from it, and leverage this information to help achieve their customer engagement, enterprise and workforce performance, and risk mitigation goals.• Provided market leading solutions to Fortune 500 companies that include workforce management, voice of customer analytics, AI & Robotics, self-service IVR and fraud and compliance. Offering both On-Premise or SaaS model.• Key win within B.P.O. space include Conduent with over $6mm in software, services and support in 3 years• Key win within insurance space include AmeriHealth with over $2.5mm in software, services and support in 3 years• Key win within conglomerate space include Honeywell with a competitive replacement deal worth over $350,000• Key Accounts include Xerox, Independence Blue Cross, Enclara Pharmacia

A healthcare quality and performance management company that provides cloud-based solutions and services that successfully connects the healthcare community. Applications include Health Information Exchange, Care Coordination, Population/Disease Management, Reporting/Analytics, Clinical Integration and PQRS submission tools.• Prospected, qualified and demonstrated value propositions and closed C-Level stakeholders within the New Jersey, New York, and Pennsylvania market• Presented integrated platform that provides point of care decision tool, care coordination, secure clinical messaging and reporting/analytics. Offering both On-Premise or SaaS model.• Key wins in the ACO market include Atlanticare and Trenton Health Team• Key win in the clinical integration market include G.R.I.P.A. (large IPA in New York), that was awarded FTC approval for clinical integration• Key win for Reporting/Analytics and Registry include the State of Vermont, increasing contract from $450,000 to over $2 million • Second overall in company for closed deals for submission to CMS for PQRS (large physicians and health systems)• Identified and prospecting to the Pioneer ACO’s within the NJ, NY, PA market (Hackensack Medical, Renaissance Medical Company)