Patrick Danahy Email & Phone Number

Massachusetts, United States

Catchpoint is the leading digital experience monitoring company that provides unparalleled insight into your customer-critical services. Catchpoint is the only performance digital experience monitoring platform that monitors from the locations your customers are accessing your application from i.e. backbone, mobile, and last mile nodes all around the world. Additionally, Catchpoint provides integrated synthetic and real user monitoring, comprehensive test types, real-time analytics. More than 400 customers like Salesforce, eBay, Paypal, Hulu, Microsoft, and L'Oreal trust Catchpoint to strengthen their brand and grow their business.

Framingham, Massachusetts, United States

Prospected, qualified & coordinated sales leads-Major Accounts Development at in-person B2B auctions that achieved up to 2,300 - 3,500 auto sales weekly-Spearheaded individual key customers portfolio growth, relationship retention, product upsell totaling more than $500k/year.-Partnered with internal KAR divisions to identify/resolve sales barriers, generated new sales relationships & attracted financing options for large and smaller wholesale customers. -Challenging problem resolution with executives of major and smaller fleet managers to maintain/strengthen customer relationships through responsiveness and service excellence. Trained and coached outbound call center team members, formalized procedures, cold calling sales scripts/optimal responses, internal territory management of customer portfolios.-Sales and Marketing database analyses and report generation/presentation to achieve revenue quotas and strategize improvement.-High volume, simultaneous deal negotiation & closing intermediary between buyers/sellers

Belo Horizonte, Minas Gerais, Brazil

Mereo provides software suites & executive consulting to major firms throughout the Americas focused on improving execution of key goals and aligning multi-level employee actions.Responsibilities: - Customer on-boarding & problem resolution at ‘C’ and mid organizational levels of large and multi-national firms - Internal Mereo staff and client software training - Tri-lingual software quality assurance for a suite of organizational productivity enhancement tools - Software/marketing/website translations from Portuguese to English and Spanish - Testing and reporting of software integrity & quality