Patrick Darab Hartigan Email & Phone Number

Austin, Texas Metropolitan Area

·Coordinated an ever-changing team while remaining calm in a fast-paced environment, operating with a global customer service mindset and frequently shifting priorities with up to 75% travel·Lead resource point person for varying stakeholders including customers, as well as calendar management and travel booking support to executive corporate leadership and incoming production team members ·Created production shows with a team of creatives to revamp the on-board entertainment value based on data from subscriber surveys, which resulted in an increase in cruise sales by 55% during the pandemic ·Managed staff expectations, while performing additional roles as an “all hands on deck” team leader to meet a reduction in crew output·De-escalated conflicts among staff to avoid impacting business performance

New York, New York, United States

· Managed C-Suite executive and Board of Director level business affairs across a worldwide corporate network serving 70,000 employees· Created and managed multiple projects simultaneously to deliver logos, storyboards, videos, and creative copy on behalf of VIP clients including a competitive auto industry manufacturer, a renowned beverage product, a popular cereal brand, and a global tech company· Maintained C-Suite heavy ever-changing calendar scheduling, multi-tasking up to 100 action items a day across multiple time zones simultaneously· Organized conference calls, business meetings, and personal and/or family-related appointments· Coordinated and arranged all aspects of global travel arrangements with detailed itineraries and agendas to ensure leadership is on track to meet business objectives, and compiled documents for travel-related meetings for an executive traveling up to 250 days a year; secure visas, handle changes to travel schedules, flights, hotels, and car service during off-hours as needed. · Generated weekly Excel budget and expense reports for executive global travel and business meetings with 100% accuracy and punctuality · Assisted in tracking and preparing the budget for onsite and offsite events for executive leadership and Board of Trustees, including team building activities, travel and ground transportation logistics, catering, hotel, and meeting space procurement· Assisted in contract negotiations, vendor management, and room block management · Prepared expert level PowerPoint presentations, proposals, and meeting agendas for companywide Town Hall and client meetings to prepare executives for key stakeholder meetings

New York, New York, United States

· Served as chief of staff to Vice President of Marketing & Customer Experience, while standing proxy for executive during external planning and logistics calls requiring executive commitment· Maximized efficiency and communication for enhanced organization and synergized workstreams· Managed executive calendar and email communication; scheduled and organized conference calls and business meetings with up to 50 action items a day· Assisted in event planning for the NY Philharmonic/ Star Wars film concert project, successfully creating marketing strategies to drive sales, including interviewing, and hiring character actors to perform at the event, as well as resourcing photobooths, red carpets, and catering vendors, which contributed to the marketing department achieving our $1 million target revenue goal.· Prepared and delivered materials with internal business units (customer relations, sales, marketing, finance, ticketing, advertising, IT, board members, etc.) for executive speaking engagements· Developed prospective advertising partners, negotiated rates with vendors for special events, assessed brand trends, and prepared forecast reports to coincide with the long-term marketing strategy· Served as a team member to curate proposals, RFPs, and MOUs· Engaged with the Customer Service, Communications, Social Media, & Direct Marketing teams frequently· Created and processed expense invoices weekly

New York, New York, United States

· Built and executed a sales pipeline through cold outreach via phone calls, emails, and social media, resulting in an increase response rate by 92 %· Led successful sales campaigns by re-engaging lapsed subscribers, reaching over 10,000 persons and generating $90,000 in new revenue in 1 month· Produced and executed social and web-based marketing campaigns with video/audio production for client presentations· Provided customer service with a positive attitude, including responding to client questions, resolving problems, and distributing materials· Acted as liaison with high-profile media, product, and publishing external counterparts· Managed executive calendar including meetings and business related travel with flexibility and initiative· Assisted executives on speaking events and client photoshoots

Crested Butte, Colorado, United States

Los Angeles, Ca

Los Angeles, Ca