Patrick Davis Email & Phone Number

This was a 90 Day paid consulting position; all objectives achieved. Company is a CNC reseller focusing on restoration and resell of CNC machines to manufacturing industry. During tenure was able to set up sales team from scratch selling machines to all 50 US states, Mexico and Europe. Restructured incoming purchased machine process starting with rigging.

Riverside, California, US

Riverside, California, US

• Responsible for all operational aspects of organization reporting to the CEO. Responsibilities include oversight of Manufacturing Operations, Sales, Marketing and all day to day activities of staff; managing both Cobra.
• Directly worked and managed all Key Accounts for organization, each had to be capable of sending $1 million annually in potential sales. Primary lead on all RFP’s, RFQ’s and negotiating contract management.
• Restructured manufacturing to improve sales and on-time delivery. Created cells for tool groups, supervised installation of entire new filtration system moving heat generating machines to separate building.
• Was able to get company approved with 3 Defense OEM’s making carbide tools for 6 types of aircraft selling to Lockheed, Boeing Defense and General Atomics, San Diego.
• Installed QC group and worked with engineering staff to reengineer all high-performance tool lines increasing sales with better quality tools while maintaining pricing. Capable of reading prints and complicated.
• Created Production Planning and restructured purchasing for organization; reworked entire process flow for manufacturing facility, implementing Lean manufacturing techniques and created new Quality Control team and.

Los Angeles, CA, US

Company was a technology-based payment processing organization focused on leasing Point of Sales systems, SAAS based systems for managing inventories, payroll, time keeping, accounting, etc. Hired as Vice President of Inside Sales, promoted to Channel Vice President of Sales and Marketing. Company provided merchants with secure processing of their credit.

Company was a Mortgage Banking based lender with 125+ employees conducting business in 16 States with 5 offices operating both Outside Sales and a Call Center in corporate consisting of 60 seats. Hired as Director of Inside Sales to increase sales volume; promoted to Vice President of Sales and Operations picking up all outside sales offices and processing.

US

• Supervised all Call Centers consisting of 300 + seats located in Los Angeles and Irvine, CA.
• Supervised 4 Regional Vice Presidents, Vice President of Operations, Marketing Group, Training Group and HR Group.
• Replaced CMS and restructured roadmap for all calls for corporation. Restructured inbound call strategy and created groups dedicated to separated leads; restructured entire call mapping for organization.
• Responsible for all aspects of operation to include profit contribution and operating budget of over $34 Million annually. Managed inbound and outbound teams including complete understanding of ACD and other call.
• Returned division to profitable operations within 5 months of starting with corporation.
• Restructured profit plan for division with the assistance of the CFO.

• Supervised Rosemead call center consisting of 250 + seats in nationwide sales efforts.
• Built Call Center from scratch; call center was a consumer direct based center.
• Promoted from Vice President Operations to Regional Vice President - National Sales
• Supervised and Trained 15 Direct Reports on Credit Policies to include FHA, Fannie Mae and Freddie Mac guidelines.
• Conducted monthly training meetings with National Trainers on sales training; trained incoming employees on Sales Based training efforts.
• Managed ACD system for all centers, working with IT and phone groups to enhance system functionality. Project Lead for company Interactive Voice Response (IVR), working with Marketing and IT on installation.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services