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Patrick D. Email & Phone Number

ITC Help Desk Agent with 10+ years of technical support experience, including 5+ years in ITIL-based Service Desk - IT Support Analyst roles. | ENTJ-A
Location: Quezon City, National Capital Region, Philippines 7 work roles
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ITC Help Desk Agent with 10+ years of technical support experience, including 5+ years in ITIL-based Service Desk - IT Support Analyst roles. | ENTJ-A
Location
Quezon City, National Capital Region, Philippines

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Patrick D. is listed as ITC Help Desk Agent with 10+ years of technical support experience, including 5+ years in ITIL-based Service Desk - IT Support Analyst roles. | ENTJ-A based in Quezon City, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Patrick D..

Patrick D. previously worked as ITC Help Desk Agent at Expanding Teams and Technical Support Representative - Tier 3 at Supportninja.

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About Patrick D.

Patrick D. is a ITC Help Desk Agent with 10+ years of technical support experience, including 5+ years in ITIL-based Service Desk - IT Support Analyst roles. | ENTJ-A.

7 roles

Patrick D. work experience

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Itc Help Desk Agent

Expanding Teams

Australia

Australian Cyber Defence• Respond to IT support requests from Australian business clients via phone and email.• Troubleshoot and resolve issues using remote access tools.• Support M365 and cloud-based server administration.• Set up and maintain user accounts and permissions.• Monitor client systems for potential issues and perform proactive maintenance.• Escalate complex issues to senior engineers when necessary.• Maintain detailed records of issues using Autotask and ITGlue.

Oct 2024 - Nov 2024

Technical Support Representative - Tier 3

Supportninja
Jan 2024 - Feb 2024

Technical Customer Support Representative L3

Bolton International, Inc.

Taguig, National Capital Region, Philippines

Oct 2022 - Mar 2023

Technical Support Specialist

Hitlights

Philippines

May 2022 - Aug 2022

Senior System Engineer

Cognizant
Sep 2020 - Dec 2021

Technical Support Analyst

Unitedhealth Group

Quezon City, National Capital Region, Philippines

May 2015 - Jun 2019
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What is Patrick D.'s role at their current company?

Patrick D. is listed as ITC Help Desk Agent with 10+ years of technical support experience, including 5+ years in ITIL-based Service Desk - IT Support Analyst roles. | ENTJ-A.

Where is Patrick D. based?

Patrick D. is based in Quezon City, National Capital Region, Philippines.

What companies has Patrick D. worked for?

Patrick D. has worked for Expanding Teams, Supportninja, Nord' Oaks Bpo, Bolton International, Inc., and Hitlights.

How can I contact Patrick D.?

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