I have managed a profitable business operation for over 20 yrs. that encompassed multiple retail locations throughout Northern Virginia. As the owner and manager, I oversaw the needs of a retail facility, its staff, and its overall success. This included branches of management such as financial records, human resources, strategic management to ensure profitability, overall operations and areas in the service industry. As Service Manager, I initiated the hiring and training of various employees for both retail and service in the field, and brought a strong dynamic to the company with my goals and exceptionally strong work ethic standards. I served as company liaison to strengthen customer relations and handled company advertising / marketing as well as vendor-client follow-ups. I maintained yearly inventory for my Retail store and Service Department that included purchasing merchandise and consumptions. My strength in organizing a schedule of appointments, as well as weekly / monthly contracts made my business both profitable and successful.

for swimming pool openings, repairs, and weekly maintenance for all of Northern Virginia Customer Service Representative for retail store, as well as chemical / equipment sales and water analysis technician..