Patrick Derry Email & Phone Number

Pittsburgh, Pennsylvania, United States

- Responsible for the operation of over 25 Wine and Spirits locations and a wholesale licensee centerthroughout a variety of counties generating an average of $75 million in sales annually. Involved in theopening of new locations and branded stores. Work with vendors to place products to maximize customer experience.- Supervise over 200 employees consisting of Managers, Full-time Staff, Part-Time Staff, and SeasonalEmployees. Started a mentoring management program being… Show more - Responsible for the operation of over 25 Wine and Spirits locations and a wholesale licensee centerthroughout a variety of counties generating an average of $75 million in sales annually. Involved in theopening of new locations and branded stores. Work with vendors to place products to maximize customer experience.- Supervise over 200 employees consisting of Managers, Full-time Staff, Part-Time Staff, and SeasonalEmployees. Started a mentoring management program being used by Talent Management andOrganizational Development. Selected as a key representative to attend the Branding and Imaging Program in Central Office and serve as a member of the “Timelink” committee to create efficiencies with scheduling, swipe cards, along with the development of computerized scheduling.- Serve on the Hiring Improvement Committee, recommended by Regional Manager. Support the recruitment of employees and assist in employee motivation to increase satisfaction and maintain low employee turnover. Created a process for District Management to share reports to aid in process improvement and operational efficiencies. Active member of the PA Liquor Control Board Lean Network to maximize customer value and eliminate waste.- Work with various Unions (ISSU, AFSME, and UFCW) on investigations and employee grievances. Workwith SEAP to get help for employees in need to maximize their potential. Investigate and resolve customer complaints in a professional manner. Deal with local law enforcement and legal counsel on shoplifting, robberies, and underage drinking issues. Show less

Pittsburgh, Pennsylvania, United States

- Assist Regional Manager to perform operational and administrative tasks. Assist in coordinating arbitration and Civil Service appeal cases with Central Office staff. Attend unemployment compensation hearings representing the Pennsylvania Liquor Control Board. Directed Region to Region employment transfers.- Responsible for Holiday-Build-Up for the Region, maintaining constant communication with Central Office, Warehouse and each store to ensure inventory levels were met and sales… Show more - Assist Regional Manager to perform operational and administrative tasks. Assist in coordinating arbitration and Civil Service appeal cases with Central Office staff. Attend unemployment compensation hearings representing the Pennsylvania Liquor Control Board. Directed Region to Region employment transfers.- Responsible for Holiday-Build-Up for the Region, maintaining constant communication with Central Office, Warehouse and each store to ensure inventory levels were met and sales expectations were exceeded.- Oversee product distribution and served as a liaison during the 2007 US Open Tournament receiving positive performance reviews regarding professionalism, support, and organization. Involved in the organization and event planning of the Region’s 1st Whiskey Festival. Served in leadership role of the 2007 Pittsburgh Wine Festival, appointed by Regional Manager. Lead an onsite visit with the Vancouver Liquor Control Board escorting, explaining operations, and visiting retail locations.- Coordinate operational efficiencies of 10 District Managers, while dealing with vendor relations, contract compliance, and labor relations issues.- Provide supervision and direction of the training and maintenance departments. Interviews and completed evaluations on Maintenance Foreman, Maintenance Worker, Trainers, Administrative Assistants, Secretaries, and Merchandising Personal positions. Facilitated monthly meetings to increase communication and efficiencies in Maintenance, Real Estate, and Regional Offices.- Serve as Safety Administrator, President of Safety Committee, and Safely Committee Member.- Speaker at the Culinary Institute of Pittsburgh providing presentation on the PLCB. Show less

Pittsburgh, Pennsylvania, United States

- Serve as an administrative support to the Assistant Regional Manager by completing on-going business assignments to help with the operation and sales of regional Wine and Spirit store locations. Work directly with Contractors and the Central Office with inventory, supplies, trash removal, security, alarms, and video surveillance.- Conducted investigations and interviews on disciplinary actions. Reviewed and provide resolution oncustomer complaints.

Pittsburgh, Pennsylvania, United States

- Administer Operations training programs to store employees to improve performance and instructed the use of “Spaceman” program used in marketing to maximize profits with shelf merchandise placement.- Installed point-of-sale equipment in store locations, while serving as on-call for emergency equipmentreplacements.- Assist in Store Location Openings, Closings, and Relocations.

Pittsburgh, Pennsylvania, United States

- Manage different Wine and Spirit locations of various sizes and sales volumes throughout Allegheny county. Responsible for sales volumes, control of alcohol, inventory, and store accounting. Achieve corporate financial and budgetary goals.- Provide leadership to a diverse team of full-time, part-time, and seasonal employees. Responsible forscheduling employees, training, and performance ratings. Provide instruction for new policy and procedures, stocking merchandise, cash handling… Show more - Manage different Wine and Spirit locations of various sizes and sales volumes throughout Allegheny county. Responsible for sales volumes, control of alcohol, inventory, and store accounting. Achieve corporate financial and budgetary goals.- Provide leadership to a diverse team of full-time, part-time, and seasonal employees. Responsible forscheduling employees, training, and performance ratings. Provide instruction for new policy and procedures, stocking merchandise, cash handling, register training, and customer service. Show less

Pittsburgh, Pennsylvania, United States

- Work with Store Management to provide superior service by answering questions and obtaining products for customers. Make eye contact and greet all customers with dignity and respect.- Receive a cash bank at the beginning of the shift and responsible for the balance at the end of the shift. Ensure accounting of all transactions, upload shipments, assemble license ordering, general cleaning duties.