●Set collection priorities, including identifying collections that support current SCUA strengths and opportunities for growth; select collections for processing ●Cultivate relationships with new and existing donors to acquire relevant collections●Evaluate potential physical and digital manuscript collections to accession ●Arrange and describe collections using archival best practices, including physical collections, digital collections, and hybrid (physical and digital) collections, to ensure long-term preservation and access●Create online description and discovery tools for collections in ArchivesSpace and Archon, including finding aids, accession records, metadata, and creator notes ●Collaborate with faculty to identify research opportunities with manuscript collections●Teach multiple class sessions each semester, providing instruction on primary sources and archival research, using SAA’s Guidelines for Primary Source Literacy; complete class assessment●Act as system administrator for department’s digital finding aids in ArchivesSpace, including supervising migration and cleanup of data from Archon●Oversee department’s Born Digital Records Management (BDRM) platform; collaborate with staff to ensure long-term preservation of born digital materials●Collaborate with the Digital Projects Coordinator to identify digitization projects relating to manuscript collections ●Serve as student worker supervisor for the department, managing and mentoring approximately 10 student workers per semester; personally supervise and mentor approximately 3 students per semester in the manuscript area, including departmental student workers, volunteers, and interns●Curate exhibits●Provide reference support – work reference desk shifts, including face-to-face, virtual, and phone reference●Serve on University Libraries’ Diversity Committee, Social Committee, and Student Employee Professional Development Team

●Researched and processed the Congressman J. Howard Coble’s Papers, including item-level processing and preservation; updated finding aid (https://tinyurl.com/yamxqccf)●Processed the Rotary Club of Greensboro records, including organizing, rehousing, labeling, and creating finding aid (https://tinyurl.com/y9mbw6xh) ●Evaluated, uploaded, and processed born digital records, using UNC Greensboro’s BDRM platform●Provided training and supervision to student workers – answered questions related to processing, basic archival practices, and SCUA collections●Participated in donor outreach, including the Rotary Club of Greensboro 100th Anniversary luncheon – prepared materials for use by donors and their families; selected materials for feature on local news●Provided reference support – including reference desk, virtual, and phone reference

●Identified, evaluated, and implemented online system to manage digital filesProvided recommendations for tagging and preserving department’s thousands of born digital photograph files; created controlled vocabularies for describing photographs●Provided training and troubleshooting for users of photograph management system•Organizing departmental meetings communicating project goals with software vendors and other departments, and setting up online demos of various DAM systems

●Processed University Archives collections and created finding aids in ArchivesSpace and Archivists’ Toolkit●Digitized historical images and newspapers; created metadata for photograph collections using CONTENTdm●Collaborated with Duke University staff to archive websites using Archive-It●Provided reference support, including monitoring the reference desk and reading room, providing patrons with materials, and answering online reference questions

●Crafted public relations materials for the University Libraries and worked with other Library departments to promote collections●Created and implemented an internal CONTENTdm site to manage digital photographs●Collaborated with the Digital Libraries Specialist and Director of Library Communications to establish best practices for an internal CONTENTdm project●Developed a questionnaire to gather statistics on library events

●Digitized legacy finding aids, including scanning, converting files, running OCR, and uploading images and metadata into CONTENTdm●Wrote metadata for Civil War letters and World War II poster collections●Created and updated finding aids in Archivists’ Toolkit

●Processed the International Double Reed Society Collection (148.4 linear feet) and the Historic Postcard Collection following Describing Archives: A Content Standard ●Researched and processed Historic Photograph Collection; coordinated the physical materials and their digital equivalents’ metadata stored on CONTENTdm●Created an online exhibit tracking the evolution of UNC Greensboro’s Jackson Library, https://tinyurl.com/yba9fo7l●Wrote blog post, “A Student’s Perspective: Behind the Stacks in Manuscripts and Archives” ●Prepared grant data for the Betty H. Carter Women Veterans Historical Project

●Reprocessed oral history collections, including drafting abstracts, proofreading transcripts, and organizing digital interview files●Organized archival material and created workflow charts

•Managed a variety of tasks in the operation of Space Mountain in the Magic Kingdom•Worked in a customer service oriented environment •Entrusted with multiple customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy guests, including guest complaints•Developed interpersonal skills in dealing with guests and cast members, which improved guests’ experiences and created a more positive work atmosphere•Due to dedicated service, received seasonal employment status in 2009