Patrick Donovan Email & Phone Number

Colorado Springs, CO, US

Los Angeles, US

• Promptly corresponded with applicants and coordinated and conducted interviews.
• Sourced and screened candidates for recruiting roles and worked with hiring managers to coordinate interviews, offers and onboarding.
• Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
• Completed talent acquisition and management for internal placements.

Houston, Texas, US

• Effectively communicated with diverse group of athletes, coaches and game officials using dynamic listening and open-ended questioning skills.
• Worked with coaches and trainers to understand and implement improvement strategies.
• Managed time effectively while traveling for games, attending practice, working part-time jobs, and going to school.
• Optimized nutrition, training regimens and lifestyle choices to keep fitness at optimal levels.

Boca Raton, FL, US

• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to build rapport and loyalty.
• Maintained records related to sales, returns and inventory availability.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Lake Forest, California, US

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Traveled up to 50 miles per day to visit customer locations.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Followed up on sales orders through intake of orders, manufacturing of product and shipment and delivery.

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Handled POS system at admissions and giraffe feeding counters
• Operated Sky Ride lift
• Drove and assisted zoo guests on assistance cart to easily get around the grounds

Breckenridge, Colorado, US

• Handled incoming calls and emails from customers regarding issues with deliveries.
• Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
• Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
• Inspected work output and processes for adherence to standards and specifications

Itasca, Illinois, US

• Arcade Attendant-Family Entertainment Group LLC., Colorado Springs, CO May 2017-Jun 2018
• Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
• Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
• Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
• Minimized theft by maintaining secure cash and other forms of payment control throughout arcade.

Denver, Colorado, US

Intern assisting with data collection and creation of player profiles and statistics.

Master'S Degree, Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration And Management, General