Patrick Downey Email & Phone Number

Rosemont, Illinois, Us

• Identify, document and flow down customer requirements through the contract review process. • Compile monthly, quarterly and yearly quality metrics including cost of scrap. • Handle external and internal communication for returned material and generate Return Material Authorization (RMA) numbers in the ERP. • Perform Containment and Root Cause Analysis for returned material. Where necessary, facilitate the implementation of Corrective Actions in response to RMAs. • Submit customer concessions/waivers and handle internal and external communications regarding customer concessions/waivers. Work with Quality team to determine Root Cause and Corrective Action prior to submitting Concession/Waiver. • Assist with internal audits; both QMS and documentation audits.

Manage manufacturing production

Hartford, Connecticut, Us

Quality Assurance

New Hartford, Ct, Us

• Identify, document and flow down customer requirements through the contract review process. • Compile monthly, quarterly and yearly quality metrics including cost of scrap. • Handle external and internal communication for returned material and generate Return Material Authorization (RMA) numbers in the ERP. • Perform Containment and Root Cause Analysis for returned material. Where necessary, facilitate the implementation of Corrective Actions in response to RMAs. • Submit customer concessions/waivers and handle internal and external communications regarding customer concessions/waivers. Work with Quality team to determine Root Cause and Corrective Action prior to submitting Concession/Waiver. • Assist with internal audits; both QMS and documentation audits. • Assist with supporting Nadcap certification

Jersey City, New Jersey, Us

Surveyor – Hull & Machinery and Cargo – EIMCCarry out surveys on Cargo and H&M claims. Collected data, photo documented and wrote reports for cargo claims, transloadings, project cargo and H&M claims. Acted as adjuster/surveyor on some claims. Opened new cases in Virtual Claims Adjuster (VCA), collected background documentation, tracked cargo (if applicable), made calls and/or visited associated parties, scheduled and carried out surveys to investigate nature and cause of loss, determined extent of loss, calculated loss reserve and made recommendations for mitigation of loss as well as assisting in salvage sales as required.

Spring, Texas, Us

Carry out surveys in compliance ABS Rules for MODUs, ABS Certified Drilling System Guide and other ABS rules and guides that pertain. Manage day to day operations at GE Oil & Gas in Broussard, Louisiana, witnessing Non Destructive Testing, weld start-ups, Hydrostatic testing, Data book Review, and Factory Assurance Testing on Blowout Preventer equipment including, but not limited to, Wellhead Connectors, Annular BOPs, Telescopic Joints, BOP Ram Bodies including Bonnets, and Roller/Fluid Assist Bearings. Writing Certification and Re Certification reports on BOP components and issuing Certificates of Conformity (CoC) and Maintenance Release Notes (MRN) as required.

Provide Contract Service on board vessels to train, troubleshoot, or perform routine or emergency service on Boilers, Main Engines, Generators and Air Compressors to optimize machinery efficiency leading to overall plant efficiency and energy savings. Also provide sales support and demonstrations to enhance customer satisfaction and introduce clients to new product lines.

Naperville, Illinois, Us

Coordinate and carry out service visits for vessels calling on Mid-Atlantic to New England ports.

Hamburg, De

Responsible for working with prospects, shipyards, and Naval Architecture firms to introduce company’s full line of services and naval engineering products. Convert prospects into clients. Attend networking events, industry conferences and trade shows. Determine prospect and customer needs and attain engineering specifics to establish negotiation parameters. Negotiating all aspects of contracts, contract renewals, and closing sales. Drive customer satisfaction and retention through Return on Investment and unparalleled customer service. Partner with existing customers to maintain customer satisfaction and act as a single point of contact on class and technical issues. Introduce vessels 79’ and over into class. Determine vessel technical and equipment needs to attain classification. Understand class and port state requirements, IMO rules and changes that affect a vessel’s class. Monitor trends and events in shipping industry. Deliver papers at conferences and trade shows on “hot” topics in the marine industry. Inform clients of changes in MARPOL requirements that effect vessel caps for NOx, SOx and CO2 emissions. Monitor trends and events in shipping industry.

Managed Gulf Coast Territory. . Area stretched from Pascagoula, MS to Brownsville, TX. Responsible for service of existing accounts, sales of additional solutions, identification of potential prospects, and conversion of prospects into new customers. (Trained in Consultative Sales techniques.) Develop and provide training seminars and workshops on product use and technical need for treatment. Produce presentation and promotional materials using a wide array of multimedia tools. Interact with people from various levels within client and prospect organizations from operators to CEO’s. Forecast monthly and yearly sales and service time. Consult with clients to write plans that dictate servicing of accounts. Calculate return on investment for accounts and conduct business reviews at agreed upon intervals. Set up and work at booths at trade shows. Conduct service calls aboard vessels as needed to train, troubleshoot, or perform routine service calls. Coordinate repackaging of products to enhance marketability in existing and new growth sectors. Manage distributors in the region to capture market share. Present sales training seminars to distributor’s sales force. Drive customer satisfaction and retention through Return on Investment and unparalleled customer service.

Spring, Texas, Us

Perform tonnage calculations on vessels in accordance with International tonnage(IMO) rules or port state rules for the flag the vessel sails under. Review drawings and arrangements as they relate to SOLAS requirements for life saving appliances, fire fighting and structural fire protection.

Bs, Engineering, Comp Sci And Mathmatics

18 Credits Toward An Mba, Accounting