Established in 1999 Crest Plus is an industry trusted and respected provider of choice.Who we are and what we do:We provide an extensive range of accountancy, contracting and financial services to freelancers, contractors, sole traders and companies to help achieve their personal and business objectives.We understand the importance of compliance as an everyday application. We are never complacent, so you can be sure you will receive the quality service you… Show more Established in 1999 Crest Plus is an industry trusted and respected provider of choice.Who we are and what we do:We provide an extensive range of accountancy, contracting and financial services to freelancers, contractors, sole traders and companies to help achieve their personal and business objectives.We understand the importance of compliance as an everyday application. We are never complacent, so you can be sure you will receive the quality service you deserve.What you can expect from us:We have the experience to discuss your particular requirements and assist you in making a fully informed decision as to which of our services are best suited to you. On becoming a client we will contact you to ensure we have delivered what was promised. We encourage constructive feedback in helping us improve our service. How we will update you on our services:Our newsletters communicate topical information such as changes in legislation and updates to our policies and procedures which might affect you. As a client of Crest Plus, you will have access to a secure on-line facility where you can access all your personal documentation.For more information please visit our website at www.crestplus.com / www.crestplusaccounting.com or call us on 01244 684700. Show less

- To work in co-operation with other internal departments to arrange the appropriate collection, delivery, disposal/recycling of customers' industrial waste material- To have a complete understanding of the complex products and services offered to customers including a detailed working knowledge of the materials and the processes involved, ensuring the specific needs of the customer are met- To ensure any movement or process of material is legally compliant- To ensure any movement… Show more - To work in co-operation with other internal departments to arrange the appropriate collection, delivery, disposal/recycling of customers' industrial waste material- To have a complete understanding of the complex products and services offered to customers including a detailed working knowledge of the materials and the processes involved, ensuring the specific needs of the customer are met- To ensure any movement or process of material is legally compliant- To ensure any movement or process of material is compliant with industry health and safety regulations Show less

- To have a complete understanding of the products available, advising customers specific to their needs - To take and process orders including payment over the phone- To allocate orders for delivery

- To contact qualified customers and arrange free home visits with various advisors across the country- To ensure appointment times and routes are feasible, allowing the advisor sufficient time to make each appointment on time - To ensure each advisor has an acceptable number of appointments each day- To ensure each client is prepared correctly for each appointment and has the correct information/paperwork as required - To ensure each advisor receives their workload daily -… Show more - To contact qualified customers and arrange free home visits with various advisors across the country- To ensure appointment times and routes are feasible, allowing the advisor sufficient time to make each appointment on time - To ensure each advisor has an acceptable number of appointments each day- To ensure each client is prepared correctly for each appointment and has the correct information/paperwork as required - To ensure each advisor receives their workload daily - To be responsible for all advisors hours of work - To ensure the smooth operation of the confirmation and appointment department - The role included daily liaison with the company director and call center manager to discuss area success, future strategy and targets. Show less

- To take relevant customer information and determine whether they qualify by law to place a claim for compensation for an industrial injury, i.e. industrial deafness - To take relevant customer information and determine whether they qualify for a refund as a result of being miss-sold a Payment Protection Insurance policy

- To advise customers on products and prices specific to their needs - To take and process orders including payment over the phone - To allocate orders to member florists around the country for delivery - Occasionally, I would be required to supervise the operation of a certain department