Patrick Dunphy

Patrick Dunphy Email and Phone Number

Senior Business Analyst at PMI @ Project Management Institute
Patrick Dunphy's Location
Hackettstown, New Jersey, United States, United States
About Patrick Dunphy

Senior CRM Application Support and Business Analyst with extensive experience managing project requirements and application support for Fortune 500 companies. Demonstrated outstanding client facing skills crafting relationships on all levels of a given organization. Known for superior client facing skills, service delivery, vendor management, junior staff mentoring, offshore team coordination. Competencies include:Business Analysis ▪ Process Flow Development ▪ Project Management ▪ Quality AssuranceOperational Support ▪ Report Development ▪ Training ▪ Agile Methodology

Patrick Dunphy's Current Company Details
Project Management Institute

Project Management Institute

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Senior Business Analyst at PMI
Patrick Dunphy Work Experience Details
  • Project Management Institute
    Senior Business Analyst
    Project Management Institute May 2024 - Present
    Newtown Square, Pennsylvania, Us
    Business Analyst tasked with gathering business requirements and providing data analytics for MS Dynamics 365 CRM and integrated systems.
  • Syneos Health
    Crm Business Analyst
    Syneos Health Jan 2020 - Mar 2024
    Morrisville, Nc, Us
    Senior Business Analyst supporting SalesForce.com
  • Massmutual
    Senior Crm Business Analyst
    Massmutual Jul 2016 - Dec 2019
    Springfield, Massachusetts, Us
    Senior CRM Business Analyst working with Onshore/Offshore IT teams and Business Partners to convert data from various CRM platform's on to MassMutual's Enterprise version of SalesForce.com
  • Metlife
    Senior Technology Liaison
    Metlife Oct 2009 - Jul 2016
    New York, Ny, Us
    Technology Liaison supporting MetLife's Enterprise version of the CRM SmartOffice.
  • Ibm Global Business Services
    Business Analyst- Bmw University
    Ibm Global Business Services May 2008 - May 2009
    Armonk, New York, Ny, Us
    IBM’s onsite representative working with BMW Project Management in support of the web based BMW University Learning Management System (LMS) used by BMW and MINI dealerships throughout the United States to train and certify technicians and sales personnel.
  • Ibm Global Business Services
    Application Support Consultant
    Ibm Global Business Services Jun 2001 - May 2008
    Armonk, New York, Ny, Us
    Administered application and hardware support to over 500 sales personnel throughout North and Central America for Maersk Line the global leader in ocean shipping. Tasks included both technical and SME support for a contact management system and a mission critical forecasting application used by both the sales and line departments in determining space allocation on container vessels

Patrick Dunphy Skills

It Service Management Itil Project Management Project Planning Troubleshooting Requirements Gathering Business Analysis Management Operations Management Quality Assurance It Management Leadership Program Management Process Improvement Technical Support It Strategy Business Process Improvement Software Documentation Integration Vendor Management Business Process Crm Business Intelligence Sdlc Requirements Analysis Customer Relationship Management

Patrick Dunphy Education Details

  • Saint Anselm College
    Saint Anselm College
    History

Frequently Asked Questions about Patrick Dunphy

What company does Patrick Dunphy work for?

Patrick Dunphy works for Project Management Institute

What is Patrick Dunphy's role at the current company?

Patrick Dunphy's current role is Senior Business Analyst at PMI.

What is Patrick Dunphy's email address?

Patrick Dunphy's email address is pa****@****ife.com

What is Patrick Dunphy's direct phone number?

Patrick Dunphy's direct phone number is (212)-578*****

What schools did Patrick Dunphy attend?

Patrick Dunphy attended Saint Anselm College.

What skills is Patrick Dunphy known for?

Patrick Dunphy has skills like It Service Management, Itil, Project Management, Project Planning, Troubleshooting, Requirements Gathering, Business Analysis, Management, Operations Management, Quality Assurance, It Management, Leadership.

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