Patrick Ehui Email & Phone Number

Hiram, Georgia, United States

• Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed and maintained by the company.
• Serves as the first point of contact for users seeking technical assistance.
• Participant in telephone support; providing support to users via remote assistance tools.
• Document problems and solutions in help desk tracking system.
• Inform management of potential problems and… Show more
• Inform management of potential problems and identifies problem trends.

Tucker, GA

Installation of printer hardware and software, preventive and routine maintenance, connectivity/networking setup, troubleshooting and repair at 200+ customer locations in four countiesPerforms a wide variety of customer service responsibilities, including conducting customer training on advanced features and applications and improving the product's.

Marietta, GA

• Greet customers, address inquiries, and assist other agents when needed
• Inspect vehicles prior to departure with customer and upon return, and report any damages to supervisor
• Process paperwork required to complete the rental process, including opening contracts, closing contracts, vehicle exchanges and rental extensions
• Train and supervised new services and rentals agents

Kennesaw, GA

• Supervised 10+ language tutors and managed all technical support in the language lab
• Performed troubleshooting for lab computers, including Microsoft programs and Duolingo website
• Created training guide on technology resources available to students and staff, and provided help desk support
• Maintained information technology infrastructure
• Tutored 10-15 college students in French and Spanish fluency

Information Systems, Information Systems

Information Systems, Information Systems