Patrick Eikenaar Email and Phone Number
Patrick Eikenaar work email
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Patrick Eikenaar personal email
I’m an ICT professional (HBO level), with 20+ years of experience within operational support and process optimization. I’m an enthusiastic, good humoured and pleasant person to work with. Flexible to business needs, dedicated, multi-skilled, pro-active professional, result driven and a perfectionist who’s comfortable in a stressful environment. I’m a real team player but also a good solo flyer.If you’re looking for the flexible and dynamic "all-rounder" regarding:Application/Customer support, incident-, problem-management, testing/quality assurance, optimizing business processes and assisting your management and other departments within your company, I’m the one who will fit in your team.
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Functioneel BeheerderObvion Feb 2020 - PresentHeerlenFunctioneel beheer, CRM dynamics -
Application Manager / Production CoordinatorA.S.R. Verzekeringen Aug 2019 - Feb 2020HeerlenMain tasks: Incident-, problem-, change-, release management for application LeanApps Life, to maintain insurance policies within insurance company a.s.r / Loyalis. Delivering management information, Coordinating/managing/executing tasks to be done on our production (and OTAP) environments according planning and team goals. DevOps, Agile, Kanban, Scrum way of working Process optimization together with supplier Keylane and Keylane Hosting -
Application Manager / Production CoordinatorLoyalis Jan 2017 - Aug 2019HeerlenMain tasks: Incident-, problem-, change-, release management for application LeanApps Life, to maintain insurance policies within insurance company Loyalis. Delivering management information, Coordinating/managing/executing tasks to be done on our production (and OTAP) environments according planning and team goals. DevOps, Agile, Kanban, Scrum way of working Process optimization together with supplier Keylane and Keylane Hosting -
Production CoordinatorLoyalis (Apg Group) Jul 2010 - Jan 2017Main tasks: Incident-, problem-, change-, release management for applications (IPAP, Cribs, LeanApps Life, SAP, VRBS, VPT, Cognos, Placet) to maintain insurance policies within insurance company Loyalis. Delivering management information.Coordinating/managing/executing tasks to be done on our production environment according planning and team goals.Process optimalization.ASL, BISL, ITIL based
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Incident / Problem ManagerHp Aug 2009 - Jul 2010Getting incidents, problems, outages, customer complaints solved with a team of on-shore (HP/EDS NL, VF-MTI) and off-shore (EDS EG) people, for Vodafone services: www.vodafone.nl, Online shop, My Vodafone, My Vodafone Zakelijk, Soho/SME, Distribution Support Site, Web Enabled Ordering.Problem recognition and fast determination of their root causes, Prevention of potential troubles when implementing plans and changes, Problem Analysis (PA), Potential Problem Analysis (PPA) -
Incident ManagerEds, An Hp Company Sep 2008 - Aug 2009Getting incidents, problems, outages, customer complaints solved with a team of on-shore (EDS NL, VF-MTI) and off-shore (EDS EG) people, for Vodafone services: www.vodafone.nl, Online shop, My Vodafone, My Vodafone Zakelijk, Soho/SME, Distribution Support Site, Web Enabled Ordering.Problem recognition and fast determination of their root causes, Prevention of potential troubles when implementing plans and changes, Problem Analysis (PA), Potential Problem Analysis (PPA)
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Incident / Process ManagerEds Aug 2007 - Sep 2008Describing, maintaining, optimizing the incident management process for EDS, Vodafone NL account.Getting incidents / outages / customer complaints solved for www.vodafone.nl, My Vodafone, My Vodafone Zakelijk, Distribution Support Site, Vodafone Z11, Web Enabled Ordering, Online shop.Problem recognition and fast determination of their root causes, Prevention of potential troubles when implementing plans and changes, Problem Analysis (PA), Potential Problem Analysis (PPA)
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Incident ManagerVodafone Netherlands Aug 2005 - Aug 2007Getting incidents / outages / customer complaints solved for Vodafone Live, www.vodafone.nl, My Vodafone, My Vodafone Zakelijk, Distribution Support Site, Vodafone Z11, Web Enabled OrderingProblem recognition and fast determination of their root causes, Prevention of potential troubles when implementing plans and changes, Problem Analysis (PA), Potential Problem Analysis (PPA) -
Technical Software TesterVodafone Netherlands Aug 2003 - Aug 2005Testing new releases and quality assurance of Vodafone Live and the Vodafone Website. (www.vodafone.nl, My Vodafone, My Vodafone Zakelijk)
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Software DeveloperProfuture Bv Apr 2002 - Feb 2003
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Software DeveloperBct Automatisering Feb 2002 - Apr 2002Hired as contractor from ProFuture BV -
Software DeveloperProfuture Bv Sep 2001 - Feb 2002
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Electronic / Automation EngineerPcdata Bv Mar 1998 - Feb 1999
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Electronic EngineerJanshen-Hahnraths Group Jan 1997 - Mar 1998Repairing Pinball machines, Video games, gambling machines, Photo play used in Fair Play Centers and bars
Patrick Eikenaar Skills
Patrick Eikenaar Education Details
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MasteritMicrosoft Dynamics 365 Fundamentals (Crm) -
FellowmindMicrosoft Dynamics 365 Fast Track Training
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Pat Learning Solutions / Global KnowledgePrince2 Foundation
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Self StudyBisl Foundation
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Self StudyAsl Foundation
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Pro: Stichting Reanimatie Regio ParkstadBasale Reanimatie & Automatische Externe Defibrillatie
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Self StudyCreative Problem Solving: A Step-By-Step Approach By Robert A.Harris
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Axia Training & ConsultancyPersoonlijke Effectiviteit
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Gmm Training, Coaching, ConsultingSystematic Trouble Shooting
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Hans Jeths Training & AdviesPersoonlijke Communicatie & Interactie
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Hans Jeths Training & AdviesEffectief Communiceren
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Ises InternationalAdvies- En Beïnvloedingsvaardigheden
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At ComputingLinux/Unix Operating System
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BeaWeblogic Server 8.1: System Administration
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Profuture B.V.Progress 9.1D
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TerzakeEnthousiast Persoonlijk Presenteren
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TerzakeCommunicatie Binnenste Buiten
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Hogeschool Zuyd / Ises InternationalItil Foundation
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Technisch College HeerlenElektronica
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Katholieke Scholengemeenschap De Aldenhof Te HoensbroekElektrotechniek
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Beatrix School
Frequently Asked Questions about Patrick Eikenaar
What company does Patrick Eikenaar work for?
Patrick Eikenaar works for Obvion
What is Patrick Eikenaar's role at the current company?
Patrick Eikenaar's current role is Functioneel Beheerder bij Obvion.
What is Patrick Eikenaar's email address?
Patrick Eikenaar's email address is pa****@****alis.nl
What schools did Patrick Eikenaar attend?
Patrick Eikenaar attended Masterit, Fellowmind, Pat Learning Solutions / Global Knowledge, Self Study, Self Study, Pro: Stichting Reanimatie Regio Parkstad, Self Study, Axia Training & Consultancy, Gmm Training, Coaching, Consulting, Hans Jeths Training & Advies, Hans Jeths Training & Advies, Ises International, At Computing, Bea, Profuture B.v., Terzake, Terzake, Hogeschool Zuyd / Ises International, Zuyd Hogeschool | Zuyd University Of Applied Sciences, Technisch College Heerlen, Katholieke Scholengemeenschap De Aldenhof Te Hoensbroek, Beatrix School.
What skills is Patrick Eikenaar known for?
Patrick Eikenaar has skills like Itil, It Service Management, Incident Management, Service Management, Outsourcing, Business Process, Change Management, Service Delivery, Testing, Sla, Telecommunications, Management.
Who are Patrick Eikenaar's colleagues?
Patrick Eikenaar's colleagues are Annie Berkhout-Fouarge, Denise Driessen, Jeannou Martens, Danielle Van Der Steen, Stijn Appeldoorn, Karima El Ouadi, Bart Gabriëls.
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Patrick Eikenaar
Maastricht -
2dell.com, audax.nl -
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