Patrick Emery Email & Phone Number

Austin, Tx

Coordinate and administer customer circuit database. Responsible for monitoring and resolution of issues on pending orders. Work with vendors to generate provisioning orders specific to new requests, changes, moves and disconnnects. Collaborate with OneNet engineers in testing, troubleshooting and turning up circuit connections. Develop reports and spreadsheets related to OneNet customers and circuits. Lead weekly meetings with OneNet staff on existing projects, delegate to individuals responsible for all to-do ittems. Assist customers with technical support and customer service-related questions

Austin, Tx

Manage a virtual team to deliver Electronic Medical Record systems (EMR) to all sized doctor offices.

Austin Tx

Performed technical implementation, project management and coordination support for multiple Texas state agencies for complex frame relay, ATM, MPLS and private line projects. Worked with internal and customer interfaces to accomplish these projects, tacking, uncovering project issues and solving any problems that occurred during the numerous projects. Among the larger projects:TXDOT: Implemented 2 OCS ATM with diversity, 35 DS3 ATM circuits and over 1500 T1.5 circuitsComptrollers: Implemented 2 DS3 ATM with DR backup with 123 T1.5 network convert to MPLSTexas Legislative Council: 1 DS3 Hub ATM and 295 T1.5 circuitsTDCJ: 2 OC ATM with diversity, 296 T1.5 prison location circuits.