Patrick Engelstad Email & Phone Number

Louisville, KY, US

Clear enrollment errors on applications for Medicare SME for teammates in Pend Errors Demographics verificationManually keying in CI Determine accurate election codes Vacation Overrides for prescriptions Assist pharmacy with prescription information over the phone Alternative medication recommendationEducate member on claim status and next steps to be.

Dedicated teams USAA and Humana Inc. Subject matter expert Claims Substantiation for member accounts including calling providers Handling balance inquiry requests Educating members of Spending Account regulations and guidelines set by the government and the members employer Systems used include but at not limited to: HumFlex, MACESS, CCP/GCP, PSP and HCSz.

Louisville, Kentucky Area

I am in transition from Spending Accounts Admin to Medicare Claim Specialist

Gaining new clientele base. Management of multiple accounts while creating growth and maintaining long term relationships.Sales of computer networks, fiber optic, data and voice cable infrastructure, voice communications systems. Build of product proposals and presentation to clients. Creating work orders. Oversee all installation appointments and time.

Management of work-sight locations and crews of up to 15 employeesTime and Material managementSafety coordination State regulation managementCable infrastructure installation, Cat3, Cat5 and Cat6 data cable installation. Fiber install as well as termination. Cross Connect for phone system connectivity. Demarcation installation and extension. Full MDF and.

Facilitator of New Hire Training of 80+ new employees per month in help desk computer and network problem solving. Endured all employees had the knowledge needed to achieve success in their new rolesProvided feedback for changes needed to future training classesMonitored employees for quality assurance. Coached associates as necessaryTeam engagement and.

Ensured all areas of the facility were patrolled regularlyMonitored the safety and security of tenants and public Wrote state citations when necessaryArrested Violators in accordance with county and state regulationKept reports for the facility up to date and processed in a timely mannerAppeared in Court as needed for testimonials and witness.

Communications

Education record

Diploma