Patrick English Email & Phone Number

Dublin, Ie

Emea

Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider serving clients globally. The Service Delivery Manager is responsible for leading a high-performing function and running daily operations helping drive innovation growth, facilitating strong partnerships internally with peers and our client's global technical and Inventory teams, and supporting category leadership.

Ireland

Owens & Minor, Inc. distributes medical and surgical supplies throughout the United States and Europe. The Company's customers include hospitals, integrated healthcare systems, and group purchasing organizations. Owens & Minor also provides services in supply chain management, logistics, and technology.Monitor site/supply performance against KPIs. Identify and understand trends in performance & opportunities for improvement across all business functions.Identifying ways to streamline, automate, and simplify processes; including deployment of tools, using data analytics and working with IT groups to define system requirements.Collaborate with Commercial to ensure alignment on customer requirements, supporting new business tenders and escalations.Implement and maintain efficient, effective Business Continuity Management procedures and processes for all operations and support the wider company business continuity objectives.Implement procurement plans to effectively deliver against operations goals on budget.Implement appropriate negotiation strategies and facilitate in supplier selection and performance managementDevelop and implement project management plans to effectively deliver goods and services on time and within specification while managing risk.

Management of EMEA AVP (approved Vendor panel) to ensure procurement was compliant with multifaceted legal and corporate guidelines.Built and maintained strong relationships to enable effective partnerships between the business and strategic service and material providers Identified risk and created mitigation plans to enable the business to maintain supply and eliminate potential supply or cost exposure by the development and implementation of procurement policiesDrove global procurement transformation process improvement projects in relation to sourcing new suppliers, inventory management control and warehousing to meet productivity and inventory goals, quality, cost and supply commitments –in end to end supply chain. Provided direction and expertise to departmental teams and participated in cross-departmental initiatives. Key facilitator for Knowledge Transfer from Ireland to Asia & USA in advance of HPI Ireland windup of operations in Ireland.

Planed, sourced and purchased material and services to support manufacturing operations. Designed and implemented inventory management processes to control raw material/WIP within the manufacturing operations. Using Data analytics from SAP and Microsoft Power BI to influence process and behaviour change. Significant improvements realized e.g.: reduced its factory operational inventory by $40M at each quarter end. Completed in-depth analysis of pricing of high value items or services and implemented new tendering process such as Reverse Auction for electrical components. Supported accounts payable department to ensure all issues were addressed to prevent any disruption to supply Supported R&D engineering team on purchases of non-standard material (Proto type and test materials)

Ireland

Supporting manufacturing team across 4 shifts in a clean room environment in the manufacture of tab head assemblies for ink jet cartridges. Managed technical team ensuring delivery of safety, quality, and output and people metrics during Ramp of HP’s high-volume operation in Blanchardstown and new campus in Leixlip.Evaluated and identified opportunity to improve productivity and reduce costs and prevent non-value add activity within HP’s manufacturing operation post Ramp. Improvements achieved through detailed investigation and data analysis on performance variations between products, shift teams and tools. Conducted several value stream mapping exercises. Using this data and working closely with the manufacturing teams several process improvements were made resulting in a reduction of 24 operators (12%) within a 12-month window supporting operations. Subsequently these operators were up-skilled and reassigned to supporting other parts of the business which required additional support.

Ireland

Kinetics / Unit Instruments, Inc. designs, manufactures and markets mass flow controllers, high purity gas isolation boxes, gas panels and valve manifold boxes. The products include elastomer and metal seal. The products are used in semiconductor wafer manufacturing process to measure and control the flow of process gases. The operations are located in United States, Ireland, Japan and Korea.

Mba - Master Of Business Administration, Management And Operations

The MBA course provides a strong theoretical foundation in the broader disciplines of management as well as focusing on the practical.

Quality Assurance Management

General management principles and of how quality is managed. Methodology of quality improvement, in particular, the various tools.