Patrick Esper Email & Phone Number

Dubai, United Arab Emirates

- Overall management of all resources. (time, product and people).- Provide feedback, guidance and direction tonall team members to ensure high standards are met as they apply to customers, safety and overall performance onboard.- Demonstrate business awerness through responsible decision making and problem solving.- Effective crew management: task.

Adma, Lebanon

- Employee training and development to improve team performance.- Proactive problem solving to maintain customer satisfaction.- Coordinate staff activities and ensure quality customer service.- Collaboration with other departments to ensure effective coordination and transparent communication.

Kaslik, Lebanon

- Management of arrivals, departures and reservations in the hotel.- Training and supervision of a multilingual team to provide high-quality service.- Handling customer's complaints and resolving customers issues in a professional manner.

Kaslik, Lebanon

- Responsible for all night operations during overnight shift hours.- Provides guidance and leadership to front office team members.- Manages sell-outs and inventory and maximizes hotel revenue.

Bachelor Of Business Administration - Bba, Hospitality Administration/Management

Technical Baccalaureate Certificate, Hospitality