Patrick Files Email & Phone Number

Northport, AL, US

Tuscaloosa, Alabama, United States

- Administrate and develop solutions for the Banner application through the use of custom PL\SQL to meet customer needs as well provide updates and patches to the application on a scheduled basis- Develop web applications through Apex based on the needs of different areas of the University- Utilize JIRA, Github and other tools to document and move any new.

Birmingham, Alabama Area

- Analyze user requests through agile ticketing system Jira- Work directly with the line of business to create reports, dashboards and documents in order determine the best way to visualize their data using MicroStrategy BI tool- Participate in daily standups and provide status updates for all defect, support and user request tickets as well as new.

Birmingham, Alabama

- Analyze applications through different database tools such as SQL, Oracle, and Mainframe- Develop solutions using Informatica for many of the applications throughout BBVA to ensure all sensitive data is obfuscated, or masked, in development and test environments- Support all delivered solutions once data has been obfuscated- Generate status reports.

- Assisted professors and students of the CBA business school with technology related issues- Assisted students in the lab with any technical issues, and supported any technical issues with the computers and printers

University Of Alabama

- Constructed a web based applications designed to monitor electrical consumption trends for industrial machinery- Developed a power monitoring tool that helps users monitor the electrical usage trends for the client's machinery - Produced an electricity decision support tool that alerts users in deregulated states of potentially better electrical rates to.

- Constructed a customer database which provided better insight to identifying customer trends - Created better methods to display customer data in a more graphical representation- Delivered a web-based solution that allowed dunnhumbyUSA to ensure that they have the most accurate and updated version of their data

- Repaired computers for individuals and businesses- Provided service to customers by going on commercial & residential service calls- Constructed custom built computers designed to their specifications- Co-managed store during owner's absence and maintained efficient and effective operations

- Performed computer help desk work for all employees in the Macon location as well as assist at other locations across the state of Georgia- Worked together in a team on several different projects such as recycling projects that reduced the carbon footprint of the company- Worked alongside with the IT department and helped manage their network- Utilized.