Manager People Safety Systems And Programs
Current
Jun 2024 - Present
AeroLeads people directory · profile
Patrick Forrest Email & Phone Number
Customer Experience Excellence | Business Transformation | Strategy & Planning | People Safety | Operations Management | UQ Business School Deans Scholarship | MBA
at
Virgin Australia
1 work email found
@virginaustralia.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience Excellence | Business Transformation | Strategy & Planning | People Safety | Operations Management | UQ Business School Deans Scholarship | MBA
Location
Greater Brisbane Area, Australia, Australia
Company size
Who is Patrick Forrest? Overview
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Quick answer
Patrick Forrest is listed as Customer Experience Excellence | Business Transformation | Strategy & Planning | People Safety | Operations Management | UQ Business School Deans Scholarship | MBA at Virgin Australia, a company with 5302 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a work email signal at virginaustralia.com and a matched LinkedIn profile for Patrick Forrest.
Patrick Forrest previously worked as Manager People Safety Systems and Programs at Virgin Australia and WHS System and Program Business Partner at Virgin Australia. Patrick Forrest holds Bachelor Of Aviation/Business, International Business, Distinction Average from Swinburne University Of Technology.
Company email context
Email format at Virgin Australia
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{first}.{last}@virginaustralia.com
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AeroLeads found 1 current-domain work email signal for Patrick Forrest. Compare company email patterns before reaching out.
Profile bio
About Patrick Forrest
University of Queensland (UQ) MBA. Customer Experience Manager with extensive background in Customer Experience Strategy & Design, Business Transformation, Operations Management and People Management gained from 10 years of employment within the aviation industry. Data driven, taking a customer centric approach to problem solving and task execution. Strategic thinker using a “hands on approach” leadership style to connect to all levels of an organization, lead teams and drive change.Key to success is a strong discipline coupled with an ability to self-organise, work under pressure by prioritising workload and working effectively within professional teams.I am an effective communicator who has excellent interpersonal, relationship management and client engagement skills with experience leading large operational and corporate teams.
Listed skills include Private Pilot, Aircraft, Airports, Operations Management, and 23 others.
Current workplace
Patrick Forrest's current company
Company context helps verify the profile and gives searchers a useful next step.
Virgin Australia
13 roles
Patrick Forrest work experience
A career timeline built from the work history available for this profile.
Whs System And Program Business Partner
Jun 2023 - Jun 2024
Customer Experience Strategist
Jan 2023 - Jun 2023
Manager
Apr 2022 - Jan 2023
Mba Student
Jul 2021 - Jul 2022
Manager Airport Customer Experience
- Direct people leadership of ~85 employees and accountability for ~300 employees in a shift work environment
- Management of operational and customer escalations including claims and investigations
- Responsibility for project delivery and change management of operational initiatives (incl management of risks, Industrial relations concerns, financial, people and customer metrics)
May 2019 - Jun 2021
Manager Operations And Compliance, International & Domestic
- Management and implementation of Airport Procedures/Policies for Qantas international and domestic
- Accountable for compliance with company policies, regulatory requirements and legislation
- Direct and indirect people management of Airport teams
- Responsible for end to end delivery of Project and Change management of corporate airport initiatives
- Multi-layer stakeholder management with direct reporting to executive leadership team
Apr 2018 - May 2019
Business Readiness Advisor B787-9
- Act as Operations Manager for Terminal 3 operations and B787-9 Entry into Service
- Manage port readiness activities and change impacts
- Manage local communication plan and execute
- Execute change and project management functions and complete associated documentation.
- Ensure adequate training and readiness for B787-9 Entry into service and Perth T3/T4 integrated terminal
- Drive operational excellence by managing conflicts with construction program
Jul 2017 - Apr 2018
Principal Commercial Airports Analyst
Developing strategies and analysis that are commercially and operationally sustainable; strategic and innovative; and deliver an exceptional customer experience. Identifying and driving opportunities to reduce costs, increase revenue and manage the risks and opportunities at key major on-shore airports. Significant commercial analysis, strategic thinking.
Dec 2014 - Jul 2017
Feb 2013 - Dec 2014
Airport Port Coordinator
Customer Service staff supervision, coordination and performance management (approx. 15 staff at a time in a shift environment).Oversight of ramp staff to ensure for the correct aircraft loading and, ensuring that any safety issues are contained and managed as per company policy and in accordance with regulatory requirements.Responsible for the.
Jun 2012 - Dec 2012
Passenger Services Supervisor
Oversight and management of customer service staff in a rotating shift work environmentReview and implementation of Check in and boarding gate policies.Performance management, coaching and mentoring customer service staff.
Mar 2012 - Dec 2012
Passenger Services Agent
Jan 2011 - Mar 2012
Team & coworkers
Colleagues at Virgin Australia
Other employees you can reach at virginaustralia.com. View company contacts for 5302 employees →
SW
Steve Wood
Colleague at Virgin AustraliaGreater Brisbane Area, Australia
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JG
Joanna Glynn
Colleague at Virgin AustraliaAustralia, Australia
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CY
Courtney Young
Colleague at Virgin AustraliaAltona Meadows, Victoria, Australia, Australia
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AY
Anthea Yau
Colleague at Virgin AustraliaGreater Sydney Area, Australia
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AK
Aj Kumar
Colleague at Virgin AustraliaAuckland, Auckland, New Zealand, New Zealand
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DP
Daniel Patino Carreno
Colleague at Virgin AustraliaCarseldine, Queensland, Australia, Australia
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AM
Alicia Mccormick
Colleague at Virgin AustraliaGreater Brisbane Area, Australia
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LM
Lynne Mathews
Colleague at Virgin AustraliaGreater Perth Area, Australia
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JM
Jason Mccarthy
Colleague at Virgin AustraliaBrisbane, Queensland, Australia, Australia
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NM
Nicole Mannion
Colleague at Virgin AustraliaBrisbane City, Queensland, Australia, Australia
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Steve Wood
Colleague at Virgin AustraliaGreater Brisbane Area, Australia
View →
JG
Joanna Glynn
Colleague at Virgin AustraliaAustralia, Australia
View →
CY
Courtney Young
Colleague at Virgin AustraliaAltona Meadows, Victoria, Australia, Australia
View →
AY
Anthea Yau
Colleague at Virgin AustraliaGreater Sydney Area, Australia
View →
AK
Aj Kumar
Colleague at Virgin AustraliaAuckland, Auckland, New Zealand, New Zealand
View →
DP
Daniel Patino Carreno
Colleague at Virgin AustraliaCarseldine, Queensland, Australia, Australia
View →
AM
Alicia Mccormick
Colleague at Virgin AustraliaGreater Brisbane Area, Australia
View →
LM
Lynne Mathews
Colleague at Virgin AustraliaGreater Perth Area, Australia
View →
JM
Jason Mccarthy
Colleague at Virgin AustraliaBrisbane, Queensland, Australia, Australia
View →
NM
Nicole Mannion
Colleague at Virgin AustraliaBrisbane City, Queensland, Australia, Australia
View →
3 education records
Patrick Forrest education
Bachelor Of Aviation/Business, International Business, Distinction Average
French
Queensland Certificate Of Education
St Joseph'S College, Brisbane, Australia
FAQ
Frequently asked questions about Patrick Forrest
Quick answers generated from the profile data available on this page.
What company does Patrick Forrest work for?
Patrick Forrest works for Virgin Australia.
What is Patrick Forrest's role at Virgin Australia?
Patrick Forrest is listed as Customer Experience Excellence | Business Transformation | Strategy & Planning | People Safety | Operations Management | UQ Business School Deans Scholarship | MBA at Virgin Australia.
What is Patrick Forrest's email address?
AeroLeads has found 1 work email signal at @virginaustralia.com for Patrick Forrest at Virgin Australia.
Where is Patrick Forrest based?
Patrick Forrest is based in Greater Brisbane Area, Australia, Australia while working with Virgin Australia.
What companies has Patrick Forrest worked for?
Patrick Forrest has worked for Virgin Australia, Flight Centre Travel Group, Nous Group, Uq Business School, and Qantas.
Who are Patrick Forrest's colleagues at Virgin Australia?
Patrick Forrest's colleagues at Virgin Australia include Steve Wood, Joanna Glynn, Courtney Young, Anthea Yau, and Aj Kumar.
How can I contact Patrick Forrest?
You can use AeroLeads to view verified contact signals for Patrick Forrest at Virgin Australia, including work email, phone, and LinkedIn data when available.
What schools did Patrick Forrest attend?
Patrick Forrest holds Bachelor Of Aviation/Business, International Business, Distinction Average from Swinburne University Of Technology.
What skills is Patrick Forrest known for?
Patrick Forrest is listed with skills including Private Pilot, Aircraft, Airports, Operations Management, Change Management, Analysis, Ms Project, and Engineering.
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