Patrick Francis Email & Phone Number

Nilai, MY

Petaling Jaya, Selangor, Malaysia

A Multi- Brand F & B company that plays home to some of Malaysia's most beloved bakeries, cafes and restaurants. An awesome place to work and grow as the brand expands exponentially

Nilai, Negri Sembilan, Malaysia

Malaysia's first ever largest Night Market with all 13 states in 1 spot

Create Modules for Service Training to approximately 300 odd employees of the groupManage reports and follow through on what has been trained to the employees of the groupProvide feedback and ideas to grow the company

Kuala Lumpur, Malaysia

Manage the Customer Care Division of the SAMS Groceria (under the MYDIN company)Dealt with recruitment of the right individuals for specific job roles and tasksManage all related Customer Feedback - complaints and complimentsFacebook adminstrator for the company and responding to all social media postsTraveled to 3 locations to visit the stores and monitor.

Malaysia

Full time restorations into the Classic VW Beetle Marque. This is a through job involving all areas in bringing 40 year old vehicles back to the prime of their lives. Engine, Paintwork, Suspension, Brakes, Upholstery and Electrical components are fully restored back.Also trade on www.mudah.com.my on the VW beetle parts which many source for including rare.

Jeddah And Riyadh International Airport

Management of the Lounge Services at the International airport/s in Saudi Arabia and working with the various agencies for the betterment of Customer Care to passengers

Manager of Customer Care Relations, handling complaints, face-book administrator, recruitment, performance reviews, counselling to staff who had customer care complaints, promoting the Machines brand in a strong positive manner with the competition in the market at Malaysia

Kuala Lumpur, Malaysia

Airport Manager, managing the airport operations, lounge services and all related ground handling for Emirates departure/arrivalThe only person to hold the post of AOC - (Airline Operators Chairman) for a a period of 2004-2006) and (2008). A total of 4 years in which KLIA won world s best airport in 2006/2007 Close relationship with the airport authority.

Managing all Ground operations,reporting to the Airport Manager at that time. Dealing with other government agencies and ensure the safe and secure departure of Cathay Pacific flights from Penang, Malayisa

Penang & Kuala Lumpur Airport

Check in Agent for Malaysia Airline passenger processManage Boarding and Departure control for Malaysia Airline flightsDealt with lost and found baggage scenarios for arriving customers into Penang and KL

Hsc (Higher School Certificate), Full Pass 1989

Activities and Societies: Literary Drama & Debate team, School Concert Chairperson - 1989 School Prefect Librarian Scout Leader School.

Diploma In Bus.Administration, Incomplete Pending 1 Subject

Activities and Societies: NilStudied ABE UK Diploman in Business Administration

Cpc - Certified Professional Coach Under Mim, Coaching - Unleashing Employee Potential, Full Certified Pass 2017

Certified Professional Coach for any field of study. Registered and Certified under HRDF - Malaysia