Patrick Frith Email & Phone Number

Baltimore, Md, Us

Laurel, Maryland, Us

(more to come)

Mc Lean, Virginia, Us

System administrator for a multi-enclave, multi-site testbed. Tasks include SAN management (iSCSI), Windows administration (Win10/Win2016 Server), VMWare ESXi/vCenter administration, MS SQL administration, Active Directory/Group Policy Management, and Exchange 2016 administration. Cyber tasks include system and procedure documentation, patch deployment, and STIG reviews/remediation tasks. Help desk responsibilities involve both internal team support and external (lab user) support.

Us

Secondary SME in the management and maintenance of FAA's Office of National Security Programs and Incident Response (AEO) multi-site NetApp storage, HyperV hosts, virtual servers (Windows/Linux), and AEO’s custom application servers; Direct user support for user workstations/laptops, printers, and peripherals; Member of a rotating pool of on-call engineers needed to support AEO IT related issues. SME in Certification & Accreditation (C&A) processes across FAA IT systems in support of FAA Emergency Operations; Initiate, track and manage POA&Ms for multiple AEO IT systems using DOJ's CSAM; Write, review and update policy, procedural, and guideline documentation for AEO IT systems (Configuration Management Plan, Maintenance Plan, Incident Remediation Process); Primary POC for Security incident review/remediation for AEO IT systems

Vienna, Virginia, Us

Provided ongoing management and upgrades for multi-site clustered HP EVA5000 SAN solution (70TB); Primary technical POC for transition to EVA replacement (Dell/EMC/VMWare); Primary SME for emergency, after-hours, and weekend maintenance; Secondary support for NetBackup installation; Continued work on National FAA Policy and Implementation Teams, including Directory Services (1 of 4 National OU Admins), Network Services (DHCP/DNS management), National Server/Backup Standardization, National GPO Administration, and FDCC Implementation; Member of ATO HQ LAN Level 3 SCAP Team; General support tasks include technical advice for clients purchasing new equipment, 3rd Tier support for local technicians; Provide end-user education/training when needed; Initiated scheduled archives for both old workstation images and old user data.

In addition to the tasks noted below (Aviel Systems Inc), I lead a team of six (6) engineers. Primary duties included communicating the status for current projects, both planned and ad hoc; reviewing and signing timesheets, mentoring new engineers and technicians, and participating in management level meetings with FAA personnel. During this time I was also active in the testing/deployment of the OMB Federal Desktop Core Configuration (FDCC) across FAA HQ, and built the foundation for direct Mac support at FAA

Us

Installed multi-site clustered HP EVA5000 SAN solution at FAA (Microsoft MNS cluster); Managed SAN hardware/software (approx 57TB); Performed emergency and after-hours/weekend server maintenance; Monitored SAN/server hardware using HP System Insight Manager; Provided primary support for disaster recovery using NetBackup/BackupExec; Managed off-site tape rotation; Member of FAA National Teams (Directory Services, Network Services, and FDCC/GPO); Wrote/edited ATO LAN SCAP Documentation; General Support: Provided technical advice for clients purchasing new equipment; Provided ITSC Help Desk with 2nd Tier support and End-User education/training when needed; Maintained archive of images for FAA HQ Workstation Standardization Project.

Us

Maintained multiple servers/domains running Microsoft NT/2000; Performed after-hours/weekend server maintenance; Administrator for multiple server-based applications including SQL, DK Help Desk; Provided 1st/2nd Tier client support (600+ users); Assisted 2nd Tier Lotus Notes support; Provided End-User software education/training when needed; Worked with FAA on LAN Disaster Recovery Plan revisions; Maintained current backup software (Backup Exec); Administrator for local (HQ) E-Trust AV software; Initiated system-wide audit of server hardware/software and review of Standard Operating Procedures for ASU LAN technicians; Developed master images for various client hardware; Provided training for technicians in configuring images; General Support: Introduced tools to increase productivity of network administration (DameWare); Provided assistance to other supported help desks when needed

Rockville, Maryland, Us

Maintained multiple client sites running Microsoft and Novell; Collected server statistics for trend evaluation; Deployed network hardware (Netopia, SonicWall, Cisco); Installed/Configured SQL/IIS; Administrator for both Lotus Notes and Exchange; Installed, configured, and maintained client site workstations (Win9x/NT, MAC); Performed End-User software education and training when required; Installed, configured, and maintained backup (Backup Exec, ARCServe) and antivirus software (InoculateIT, Symantec); Routinely audited client network hardware/software; Created reference information for ad-hoc engineering visits; Other General Support: Provided phone support for clients and other engineers as required; Rotated as On-Call Engineer; Provided technical guidance for project pre-sale meetings