Promoted to position of Sales Support Manager in September of 2010 in recognition of leadership abilityWorked within the fast paced and high stress retail industryManaged a staff of 45 employees between two departmentsTrained new employees on company standardsFacilitated training of current employees in new job processes, programs, and company guidelinesOrganized schedule for 45 employees while staying within a fixed payroll budgetMonitored daily and weekly “sales vs. payroll” numbers to effectively schedule or cut employee hours in order to balance the payroll budget Performed “Manager on Duty” responsibilities which oversaw the performance of twenty employees during high sales time periodsEntrusted with counting and documenting cash on a regular basisCommunicated with department leads to ensure efficient operations relevant for a 75,000 square foot store (store cleanliness, display appearance, overall efficiency, employee motivation)Analyzed daily sales in order to create reports for corporate headquarters, influencing future purchasing and advertising decisionsDeveloped the necessary skills of all departments in order to adapt and cover for employee shortages

Promoted to Nike Brand Coordinator in September 2003 in recognition of leadership abilitiesFirst NBC to be promoted to management Awarded “Employee of the Month” in recognition of excellence in Nike Brand MerchandisingMaintained the Nike Brand as a whole in the entire storeCommunicated with Nike to ensure sets were completed to company standards and within the given deadline

Promoted to Department Lead in September 2000 in recognition of leadership abilitiesDirected new hires in the proper training of job duties and responsibilities Awarded “Defender of the Month” in recognition of ethical decision making in stopping employee theft