Patrick Gaggin Email & Phone Number

Suffolk County, New York, United States

Created a rapport with clients to discover their needs and financial limitations, offered problem resolution, and educated clients on all financing options available.Collaborated with internal and external stakeholders to stay informed of the newest loan and financing products; provided training to sales team to increase revenue.Raised average ticket from $1,650 to $2,100, increased sales per guest from $340 to $380.Successfully mentored six other sales managers and one regional manager through the Manager-in-Training program.Utilized training resources to educate team on product, improve selling skills, and achieve business goals.Developed the team in an underperforming market, including the leadership that would take over the store upon moving to my next location.Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.

Lake Grove, New York, United States

Acted as a "Training Store" to effectively train several other Store Managers and Assistant Managers within the region.Surpassed budget expectations; increased store sales by 8%; continuously met sales goals.Performed recruiting for multiple locations throughout the Long Island market.Built successful sales teams to assist with meeting strategic action plans to ensure that sales goals were met.Ran all operations including hiring, scheduling, loss prevention, and sales management.Facilitated the management of our sister location in the mall.

Lake Grove, New York, United States

Began as Assistant Manager, promoted inside of first 5 months in position.Developed 4 internal candidates into leadership roles.Maintained a customer satisfaction level above company average.Restaffed entire store maintained staffing levels until the closing of our location.Created a culture of education and development on all levels based on training materials, including the introduction of new product categories.Communicated and developed company initiatives on a district level, including districtwide education on the introduction of wearable technology.