Patrick Gallagher Email & Phone Number

Somerville, Massachusetts, United States

Provided art, animation and game design for a Playstation 4 game. Worked designs for some of the characters, backgrounds, menus, promotional art and various effects and animation. The game is a 2D multiplayer action "sports" game called Skorecery set to release early 2019.

Somerville, Massachusetts

Greater Boston Area

Chartering new methods of connecting customers with product specialists. Categorizing support related issues and scheduling appointments via phone and email. Facilitating communication between product support team and customers Recording details from each call for the purposes of data collection and analysis Efficiently responded to customer and specialist requests, comments or concerns and brought issues to timely and appropriate resolution

Greater Boston Area

Managed printer and computer systems for the store. Filled paper and stocked office supplies. Replaced any lights as needed and handled troubleshooting and set-up of office cameras. Planned and executed set-up and breakdown of shelving and displays. Took customers’ orders for custom framing jobs. Framed customers’ work with exception attention to detail and technical skill. Filled out and processed all necessary paperwork for customer orders. Confirmed and cross-referenced orders to ensure no mistakes were made. Consolidated training materials to make onboarding processes more efficient. Handled miscellaneous administrative tasks for the store.

Boston, Massachusetts

Assisted customers with questions and locating products. Monitored inventories and stocked shelves. Rang-up customers and processed payments. Shared client feedback with management. Provided coverage for different departments as needed.

Boston, Massachusetts

Managed student rentals of electronic equipment for art and film projects. Tracked inventory of valuable equipment and followed up on outstanding rentals. Answered student questions and calls as necessary. Assisted with any front desk tasks as needed. Provided basic IT support for students.

Bachelor Of Arts (B.A.), Illustration

Activities and Societies: Founded and Coordinated MassArt Game Design Club

Graphic Design