Patrick Galvan Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas, United States

San Antonio, Texas, United States

San Antonio, Texas, United States

San Antonio, Texas Metropolitan Area

I oversaw branch operations and was responsible for driving revenue as well as increasing the quality of customer service at the branch. I focused extensively on sales, marketing, and fleet management. I implemented daily and monthly sales goals to maximize revenue. I held daily morning meetings with Management Trainees' that would include training and situational role plays on how to close sales and overcome objections. After this, I followed up with employees routinely to keep them on track to meeting goals. Reducing uninsured losses as well as managing personel and operating expenses was a crucial part of our branch strategy.SA East Side location• Increased corporate business by 25% - primary account was HEB - also supplied trucks to SA StockShow & Rodeo• Increased operating profit from $115 to $140• Increased fleet by 40% in my first year• Obtained a peak 3-month customer service score of 88 (highest in 3 years for the branch)• Obtained a 5 month streak of $100+ net other (another branch high); our goal was $95• Promoted my top Mgmt. Trainee to the San Antonio Airport (3,000 car branch) within 7 months• Rewarded with lunches from the Area Manager and Regional VP for performancePleasanton/Devine location• I grew this rural branch from 92 to 147 cars as we served a radius covering multiple counties• #1 ranked Asst. Manager on performance matrix (total added revenue was $10/transaction) • Increased 3-month customer service score from 79 to 84• Was furloughed in March due to COVID-19 and officially laid off in April from Enterprise

San Antonio, Texas

Transitioning from my previous role as an intern, I helped drive revenue for the business by developing an effective sales plan and also learned many facets of how to manage the branch and maintain adequate customer service. With corporate business being a crucial part of our branches revenue, I took initiative in landing corporate accounts and reaching out to potential new accounts when interacting with customers in the office on a daily basis. •Became top insurance seller - hit on 18% of ins. tickets in a body/repair shop dominated clientele •Attained an average net other of $130 •Averaged an 87 customer service score, exceeding corporate average of 84

San Antonio, Texas

This was my introduction to sales and management. I worked a few days per week at one of Enterprises' "flagship" locations in Northeast San Antonio. During this time, I worked closely with major car dealerships and body shops, learning how to manage large and lucrative accounts.

San Antonio, Texas

• Assisted attorney Lisa Galvan with office work and Court runs• Implemented a “paperless office” filing system utilizing computer software and cloud based systems in order to organize and stream-line Ms. Galvan’s law practice

Bachelor Of Science - Bs, Economics

Business Administration And Management, General

Attended Incarnate Word for 1.5 years before transferring to Texas A&M at the beginning of the Spring 2014 semester