Patrick Gates Email & Phone Number

The key purpose of my role is to protect and grow revenue through strengthening existing client relationships, and ensuring that all client business and research objectives are met through efficient and profitable use of Roy Morgan resources. Achieving this requires a high degree of relationship management at the senior level by active listening, successfully fulfilling client data and research requests, working within Roy Morgan to help solve client research requests, and managing client expectations. Very importantly, it also requires providing engaging and insightful research reporting and presentations. Apart from the focus on growing and strengthening existing client revenue streams, contributing to new business development is a major focus of this position.

Melbourne, Victoria, Australia

This position entailed safeguarding and strengthening existing client relationships, and ensuring that all client objectives and expectations were met through efficient and profitable use of Roy Morgan Research resources.

Conducted and designed qualitative market research to explore how the shift to online classes driven by COVID impacted students. Developed teaching and testing materials for teachers and students.

Managed a broad range of quantitative and qualitative market research projects across the private and public sectors. Highlights included managing Wallis' ANZ (for 8 years) and AEC (for 5 years) accounts which required strong client liaison, questionnaire design, data analysis and reporting skills.

Graduate Diploma, Marketing

Bachelor Of Arts - Ba, History