Patrick Gerlach Email & Phone Number

New York, United States

Wilmington, Massachusetts, Us

Lead Developer and Product Owner of a Lead Optimization project that has accomplished a 61% increase in lead velocity utilizing custom flows, apex code, LWC's, and Account Engagement (Pardot) integration.Implemented Marketing Cloud Personalization as the Technical Lead.

Wilmington, Massachusetts, Us

- Administer, configure, and enhance Salesforce.com using declarative tools such as custom fields andobjects, workflows, validation rules, page layouts, record types, process builder, flows, reports, and bulkdata load utilities (e.g. Data Loader)- Functional/Technical lead for Conga CLM platform that manages the creation and negotiation of CDA,PPA, and MSA templates- Deliver advanced quote and proposal management through Apttus CPQ by customizing the CPQapplication to business unit need- Consult with stakeholders to analyze business needs and architect solutions according to priority,impact, and available resources

Portland, Oregon, Us

Salesforce Administrator at Tripwire, Inc.- Administer, configure, and enhance Salesforce.com using declarative tools such as custom fields and objects, workflows, validation rules, page layouts, record types, process builder, flows, reports, and bulk data load utilities (e.g. Data Loader)- Manage profiles, roles, permissions, and territories in Sales and Service Cloud for over 300users worldwide- Moderate Partner and Customer Communities for over 1,300 Partner and 16,000 Customer users- Deliver advanced quote and proposal management through Apttus CPQ by maintaining threecustomizable quote templates with X-Author to help reps dynamically quote over 3,000 productsin 16 product families- Provide administrative support for ERP integration with Financial Force

Los Angeles, California, Us

- Generated over $100k in sales in 11 months from new and recurring clients- Managed high lead volume (100-200 leads/week) quickly and effi ciently- Provided high quality customer service to both clients and vendors

Rochester, Ny, Us

- Managed 5 separate channels to drive sales growth and achieve monthly sales quotas.- Developed partnerships with small business owners, CPA's, and other industry professionals- Tracked all activity through Salesforce

Rochester, Ny, Us

- Generated 3 - 4 appointments per day for outside sales reps through direct B2B telemarketing- Achieved daily, weekly, and monthly quotas, garnering over 60 appointments per month- Tracked all activity through Salesforce

Pittsford, New York, Us

Sales Associate responsible for assisting Outside Sales Representative in ensuring customer advertising needs are met. Duties include receiving and placing orders, submitting and revising creative elements, and ensuring accuracy in both digital and print final products.

Corporate Trainer engaged in Verizon FiOS residential campaign selling voice, data, and video products to consumers. I am responsible for following leads, meeting production goals, interviewing, training, and assuming leadership responsibilities around the office. Began as Account Representative and earned promotion to Corporate Trainer in first week after demonstrating ability to learn and apply product knowledge quickly and effectively.

As a volunteer, made calls and sent emails to procure donations. Exceeded goal by $300 and participated in all-night fundraiser playing games to raise extra money for St. Jude and was part of five-man team that won each round.

As a volunteer, participated in fundraising at the Log a Load for Kids booth at the Woodsmen’s Field Days. Responsible for gathering crowds to participate in High Striker game and participate in chainsaw raffles. All proceeds benefited the Children’s Miracle Network.

As a volunteer at Electric Forest Festival and All Good Music Festival I spent 18 and 15 hours respectively doing whatever was asked of me by my supervisors. These tasks ranged from cleaning up garbage, to selling ice, to checking in patrons at the gate, and making sure people got on correct shuttles at the correct times. Often I would be dropped off at a station for several hours, only to have someone swing by on a cart a few hours later and to pick me up and move me to another station.

Bachelor Of Science (B.S.), Business Administration (Music Industry Concentration)

Bachelor Of Music, Vocal Performance