Leading performance measurement and management, quality assurance, program development, and innovation and one of the leading child welfare agencies in New York City.

Consulting services for non-profit, philanthropic, and governmental organizations. With a strong focus on social justice and racial equity, Germain Impact Solutions can help your organization amplify its impact to achieve maximum results and delivery on your mission. Services include Strategic Planning, Performance Measurement and Management, Evaluation and Assessment, Program Development and Grant Writing, and content expertise on Health, Housing, and Human Services. www.GermainSolutions.com

Professor of Performance Measurement and Management of Nonprofit, Public, and Healthcare Organizations.

Located in the executive office and reporting to the First Deputy Commissioner, supervised a team of 20, and directly oversaw an annual budget of over $4 million, while coordinating key executive functions of an organization with a $1.6 billion annual budget.Managed a broad portfolio of high-priority systems and projects that integrated strategic planning, policy, research, partnership management, performance measurement, project management, and internal coordination to support the agency in being evidence-informed, strategic, equitable, and accountable.

Executive team member of this New York City health and human services organization with 850 staff and an annual budget of $65 million.Areas of responsibility: strategic planning, program development, innovation incubation, government grant writing, performance measurement and evaluation, quality assurance and improvement, compliance, and IT.

Lead and manage the organization's strategy development and implementation, as well the performance measurement and management, evaluation, quality assurance, and compliance systems.

Lead the organizational performance measurement and management, quality assurance, evaluation, and compliance programs.

Co-founder and first President of this professional affiliation group of evaluators in the New York City area.

Performance measurement and management, quality assurance, research and evaluation, government relations, strategic planning

• Worked in the Immigrants Student’s Rights Project and the Out-of-school Youth Project• Researched education policy, NYC Department of Education (DOE) data. Conducted both qualitative and quantitative analysis of many issues in public education in New York City, wrote and edited policy briefs and reports, drafted City Council testimony, created and updated surveys and databases, and assisted in inter-agency coordination and advocacy planning.

• Bilingual Family Counselor: assisted families in attaining self-sufficiency through family case management and referrals. Assisted clients in addressing issues of employment, housing, mental and physical health, education, parenting, public benefits, etc.• Assistant Shelter Coordinator: Upon hire, I quickly began to assume new responsibilities, leading to the creation of this new position. I facilitated meetings, maintained community relations, organized volunteers, supervised staff, complied with government inquiries, reorganized operations, and developed instructional curriculum for shelter clients.