Patrick Gilkey Email & Phone Number

Lexington, KY, US

Lexington, Kentucky Area

Amazon Warehouse Area Manager with 70 direct reports. responsibilities include managing associate performance and removing barriers to improve associate experience, ensuring safety policies are followed and enforced, identify opportunities in quality metrics to improve and drive performance, managing labor and training rosters for proper staffing

Lexington, Kentucky Area

Customer Returns. Help Area Managers with daily shift plans, make labor moves throughout shift depending on work flow, send out reports of daily productivity and associate barriers, assist in removing barriers quickly, assist associates meet performance goals, conduct start up meetings as needed, and improve processes to be more efficient

making labor moves throughout shift depending on workflow, improving processes to make them safer and more efficient, working with Area Managers to ensure the department meets daily production goals, removing barriers in a timely manner to reduce loss time, conducting start up meetings with department, providing positive feedback to associates meeting.

Process customer returns, check quality of bins for sellability and quantity match, ambassador (trainer) to new hires, member of associate development group to help the company better develop current and future associates

Assist Associates with processing issues, assist in managing workflow v. workforce, provide feedback to associates on their performance, help drive productivity goals and quality

assist customers in finding products, explain goods and services, advise customers in making the right choice, securing inventory

evaluate customer returns, organize products into proper locations, operated computer using basic functions, assist other associates if needed

take customer orders, prepare customers orders, operate cash register.

prepared food for customers, keep work area clean and organized.

Master'S Degree, Counseling Psychology

Beginning my masters program this summer to further my career in the mental health field

Bachelor Of Arts (B.A.), Psychology

While going full time at school, also worked two part time jobs. Graduated on the Dean's List. Did some community service with Big.