Patrick Gilmour Email & Phone Number

British Columbia, Canada

Kelowna, British Columbia, Canada

• Support CPHR BC & Yukon • Act as resource for all business students at Okanagan College • Promote benefits of student membership with CPHR BC & Yukon• Conduct information sessions and presentations for Okanagan College students.• Participate in monthly Student Ambassador meetings with the Advisory Council Post-Secondary portfolios and staff.• Plan, organize, and execute student directed CPHR events at Okanagan College.

Pandemic pivoting! When the Hospitality Industry was shut down during the pandemic I sought employment in essential services. At PHSA I have worked at Kelowna General Hospital, the PHSA warehouse in Kelowna, and as a driver.Duties included receiving orders, picking orders, transporting and delivering orders, couriering hospital shipments, handling controlled materials, and driving company transport vehicles.

Full Services Human Resources ConsultingCompensation ProjectsCompleted compensation projects for clients. Tasks included:• Compiling up-to-date salary information for all requested roles from a minimum of 10 sources per role• Evaluated data through statistical analysis – salary mean, median, outliers, and trendline• Created salary reports in PowerPoint and Excel• Shared knowledge and learning from the compensation and benefits course I was taking through Okanagan College Full Cycle Recruitment Completed Recruitment Services for clients across BC. Tasks included: • Client needs assessments• Job postings (multiple sites)• Pre-screening candidates• Candidate interviews• Reference checks• Offer letters• Follow up callsHR Audits / Employee Engagement ConsultingCollaborated with the CPO in completing HR Audits and Employee Engagement interviews to create custom HR action plans for clients. Tasks included:• Scheduling interviews• Conducting / transcribing interviews• Creating engagement surveys• Creating reports• Creating PowerPoint presentations• Providing up-to-date Employment Standards, WorksafeBC, and compensation informationAdministrative SupportProvided administrative support to the CPO and other Engagement Associates. Tasks included:• Scheduling appointments, interviews, and consulting services• Managing calendars• Formatting documents including company handbooks, job descriptions, training materials, PowerPoint presentations, job offers, and policies• Purchasing products and services• Conducting research as requested• Completing meeting minutes“Potentia” – meaning “Power”, is the Latin root word for “Potential”. Potentia Human Resources has one priority – Helping people, and organizations, reach their full potential through embracing the power of possibility. When you focus on the people in your organization, invest in their development, your business will thrive.

West Kelowna, British Columbia, Canada

Lead the execution of events at The Cove Lakeside Resort. • 14 staff, 5 event sites, groups up to 200 people, primarily weddings and corporate functions.• Scheduling, training, performance management, pre/post event planning, and coordination between vendors, facilities, and employees.• Building and maintaining strong relationships with facilities and key vendors including: The Cove Lakeside Resort strata council, wedding & event planners, decorators, DJs, rental providers, photographers, and winery reps.

West Kelowna, British Columbia, Canada

Promoted from Senior Banquet Captain to Assistant Food & Beverage Manager - June 2019 - Promoted to Food & Beverage Manager - July 2019.• 30 employees, 6 work areas, 3 departments. Full employee lifecycle: recruitment – including job postings, selection, orientation, onboarding, training, performance management, health & safety, cross-training, employee experience, engagement, and employee records. • Specialized in elevating employee engagement, and positive work culture.• Lead the change management process during an ownership transfer from Vintage Hospitality to The Cove Lakeside Resort.

West Kelowna, British Columbia, Canada

Kelowna, Bc

LEADERSHIP SKILLS:9 years of management experience in over 16 years of experience in the hospitality industry.Created and implemented business strategies and marketing plans over the course of my professional hospitality, music and acting careers.Responsible for recruitment, employee reviews, scheduling, performance management/employee discipline, food and beverage ordering, daily team meetings and formal departmental meetings, payroll.Skilled at assessing employee/student/client's engagement, level of understanding and progress, and creating personal development goals.Strong problem solving skills. Ability to anticipate, plan, improvise and prioritize as required by a situation. Skilled at managing relationships. Approachable, honest, empathetic, persuasive, poised in stressful situations, skilled at receiving feedback, and encourage others opinions and ideas.8 years experience chairing the occupation health and safety committee of the department.Graduate of Delta Hotels Introduction to Leadership at Delta one year leadership program.Graduate of Marriott’s Leadership In Motion one year leadership training program.A Delta Hotels Community Coach - a certificate given to employees who apply and are accepted to complete training to facilitate human resource courses for Delta Hotels. TEACHING & TRAINING SKILLS:Certified Delta Connex Facilitator – The first and only non-Performance Development Manager (Regional Trainer) certified to facilitate the Delta Hotels Connex Training Program. A Delta Hotels Community Coach - a certificate given to employees who apply and are accepted to complete training to facilitate human resource courses for Delta Hotels. Years of experience facilitating courses for Delta including Introduction to Leadership at Delta, Connex Training, Respect in the Workplace, and Train The Trainer.

Bachelor Of Business Administration - Bba, Human Resources Management And Services

Activities and Societies: President, Okanagan College Human Resources Management Club Champion, Human Resources Stream, Queen’s University.

Business Administration Diploma, Business Administration, Human Resources Specialty, Gpa - 93%

Activities and Societies: Current Student Ambassador for CPHR BC & Yukon Ambassador of Okanagan College Human Resources Management Club.

Bachelor Of Business Administration - Bba, Human Resources Management And Services

I recently attended Jamk Summer School in Jyväskylä, a three-week program designed to challenge and inspire. I took Global Team.

Music Diploma, Music - Vocal Performance

Activities and Societies: Showcase Band Vocal Jazz Band