Patrick Gitonga Email & Phone Number

Nairobi County, Kenya

Ecommerce Project Manager | Project Management Expertise | Client-Centric Ecommerce SolutionsStrategic and results-focused Project Manager with a robust background in ecommerce project management, delivering impactful outcomes that drive growth and customer satisfaction. Experienced in managing complex, multi-channel ecommerce projects from inception to completion, optimizing timelines and resources to align with business goals and client expectations.Core Competencies:Ecommerce Project Planning and Execution: Developing detailed project roadmaps, defining scope, overseeing budgets, and ensuring timely, within-budget delivery aligned with ecommerce industry standards.Stakeholder and Client Engagement: Effectively communicating with clients, vendors, and internal teams to align project goals and maintain transparency, driving trust and satisfaction at each stage of the project.Risk and Quality Management: Identifying potential challenges early, implementing proactive mitigation plans, and upholding quality standards to ensure a seamless, high-quality ecommerce experience.Cross-Functional Team Leadership: Leading and inspiring cross-functional teams, fostering collaboration, and driving performance to meet critical ecommerce milestones and KPIs.Client Relationship Management and Retention: Building and sustaining strong client relationships, gaining a deep understanding of client needs, and providing tailored solutions that consistently exceed expectations.Technical and Ecommerce Proficiency: Leveraging project management tools and ecommerce platforms to streamline workflows, boost project efficiency, and meet the unique demands of the ecommerce sector.Dedicated to professionalism, integrity, and a commitment to continuous improvement, I excel in dynamic environments where strategic thinking and problem-solving drive project success. Let’s connect to explore how I can contribute to your next ecommerce project success!

In this position, I manage and prepare payments for our dedicated staff, ensuring seamless and efficient financial transactions.My Key Responsibilities Include:Staff Payment Processing: Overseeing and managing all aspects of staff payment processing, ensuring accuracy and timeliness.Financial Analysis: Conducting thorough analyses of payment data to ensure compliance and identify opportunities for optimization.Employee Support: Providing exceptional support to staff, addressing any inquiries or concerns related to their payments promptly.Reporting: Generating comprehensive reports to provide insights into payment trends and financial performance.Process Improvement: Continuously evaluating and improving payment processes to enhance efficiency and reduce errors.Compliance: Ensuring all payments are processed in compliance with relevant regulations and company policies.

I am a results-driven e-commerce and Shopify expert with a proven track record in creating and optimizing online stores for maximum profitability. My expertise extends to various digital advertising platforms, including TikTok, Facebook, YouTube, and Google Ads. I specialize in helping businesses thrive in the competitive online landscape.Key Skills:1. Shopify Mastery:Designing and developing visually appealing and user-friendly Shopify stores.Implementing effective strategies for product listing, inventory management, and order fulfillment.2. Digital Advertising:Crafting and executing targeted ad campaigns on TikTok, Facebook, YouTube, and Google Ads to drive traffic and boost sales.Analyzing campaign performance and optimizing for maximum ROI.3. E-commerce Strategy:Developing comprehensive e-commerce strategies tailored to clients' specific needs and market trends.Implementing proven techniques for customer acquisition, retention, and conversion.4. Dropshipping Excellence:Extensive experience in dropshipping models, optimizing supply chains, and ensuring seamless order fulfillment.5. Client Satisfaction:Committed to understanding and exceeding client expectations.Proactive communication and collaboration to ensure project success.Why Choose Me:Proven expertise in the entire e-commerce and digital marketing ecosystem.A data-driven approach to decision-making, ensuring strategies are based on measurable results.Continuous learning and adaptation to stay ahead in the dynamic digital landscape.Let's Take Your Business to New Heights:Whether you're a startup looking to establish an online presence or an established business aiming to scale, I am dedicated to helping you achieve your goals. Let's collaborate to turn your vision into a successful reality. Feel free to reach out, and let's discuss how we can elevate your e-commerce journey!

Kakamega, Kenya

Manage a team of the duka expansion assistants, their work and professional development. Lead the planning of scouting work by developing a scouting schedule and managing route plansfor the scouts. Take lead in identification of suitable physical location within a specified geographical area fromthe scouted sites. Lead the land search process and ensure we are engaging on lands with clean records byrecommending such sites for further engagements upon completion of scouting work. Lead the negotiations and contracting process for the selected plots to host the duka containers. Managing relationships with local landowners/landlords during our contract period of engagement Track contract status and oversee the rent payment process for contracted pieces of land. Continuously review the Ablution needs of the duka team; recommend improvements and trackassociated costs to that effect. Liaise with local government agencies and GR team on land rates and physical permitting process. Own and frequently update all scouting tools. Manage and ensure the trackers are up to date

Murang'A, Kenya

 Set targets and devise strategies for field Managers Manage, Mentor and Coach Field Managers Prioritize support and anticipate challenges for field issues Lead district level meetings and trainings Support and manage the professional development of field managers Lead mentorship sessions for all field managers as per the professional developmentcurriculum Manage the recruitment and onboading of new FOs and FMs as district expand Support the field director in the planning of district activities including execution, staffdevelopment, recruiting etc.

Bachelor'S Degree, Business Information Technology

Project Management, Business, Management, Marketing, And Related Support Services