Patrick Gorman Email and Phone Number
Patrick Gorman work email
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Patrick Gorman personal email
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Highly versatile sales, customer success, and operations professional with 10+ years of experience working with 3000+ bootstrapped and venture-funded startups. Proven success in building relationships, growing revenue, defining and executing key strategic initiatives, leading cross-functional teams, and consulting closely with executive leadership. Demonstrable capacity to own and prioritize multiple key objectives, manage stakeholder accountability, and leverage metrics to drive operational excellence both internally and with clients. Most comfortable working in a fast-paced, dynamic, team environment with rapidly changing goals and impactful objectives. Viewed by colleagues as a trusted leader with an outstanding reputation possessing high integrity and strong interpersonal and communication skills.Keywords: Sales, Account Management, Customer Success, Sales, Leadership, Funding, Strategic Planning, OKR, Communication, Operations Management, Process Development, Process Improvement, Consulting, Advising,
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Director Of Customer SuccessArcsite Apr 2024 - PresentGrand Rapids, Michigan, Us
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Sr. Customer Success ManagerArcsite Sep 2023 - Jun 2024Grand Rapids, Michigan, Us
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Director Of OperationsStartups.Com Aug 2020 - Apr 2023Columbus, Ohio, Us-Conducted onboarding strategy sessions with 2000+ startups in order to build founder focused community to solve tactical and emotional founder challenges-Developed a matching process to form collaborative cohorts for 2000+ founders in similar industries at similar stages with common problems. This reduced founder placement time by 50% and reduced churn by 10% -Identified and collaborated with experts to support founders with tactical challenges ranging from idea validation, hiring, marketing, engineering, through funding.-Developed self-guided courses on Idea Validation, Customer Discovery, Customer Acquisition, and Funding used by 500+ startup and small business founders -
Director Of Customer SuccessStartups.Com Feb 2018 - Aug 2020Columbus, Ohio, Us-Built and directed initiatives for the $6M+ consulting and professional services department-Led implementation of Pitchbook database and built process to deliver high-quality investor research to 1000+ startups.-Designed and implemented new customer success initiatives to reduce refunds by 50% resulting in a 20% YoY increase in profit margins-Managed a talented team of 16 including sales, consultants, graphic designers, copywriters, and financial professionals to deliver; professional pitch decks, guidance on investment strategies, and investor outreach best practices for over 1000 startups. This resulted in founders raising $200M+ in Seed and Series A capital. -Drove new product development across the organization utilizing client feedback-Led cross-functional teams to identify process inefficiencies, uncover client needs, and develop marketable solutions for startups
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Sr. AnalystStartups.Com May 2013 - Feb 2018Columbus, Ohio, Us-Analyzed thousands of startups to identify; stage, traction, and needs in order to educate founders on appropriate Startups.com suite of products -Worked with executive leadership to identify customers’ needs and develop new product opportunities to meet market demand-Consistently exceeded monthly sales goals -Drove $750k in revenue ($150k annually)-Developed CRM best practices and managed prospects through a variety of tools including HubSpot, Salesforce, Close.io, Zoho, Zapier-Built new prospecting strategies to uncover reliable sources of qualified leads and led business development initiatives to reach contacts effectively. -Promoted to Director of Consulting
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Account Executive - Vaultware SpecialistMri Software Llc Jan 2013 - May 2013Solon, Oh, Us-Responsible for managing end-to-end sales process as a specialist focused on the VaultWare product -Worked with outside sales team to maintain and expand existing customer relationships by selling VaultWare product -Identified qualified leads through cold calling, email marketing campaigns, tradeshows, and partner relationships -Managed full sales process from start to finish including lead prospecting, introductory calls, product demonstrations, and contract execution -Collaborated with MRI partners, marketing, customer service, support, and product management teams to facilitate new programs, messaging, company initiatives, and product offerings -
Business Development SpecialistMri Software Llc Jul 2012 - Jan 2013Solon, Oh, Us-Responsible for identifying, qualifying, generating, and researching leads to promote sales growth -Completed Vista Equity Partners Solution Selling Program incorporating remote and in-person software demonstrations, inside sales calls, sales presentation development, and customer relationship management
Patrick Gorman Skills
Patrick Gorman Education Details
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Kent State UniversityAdvertising
Frequently Asked Questions about Patrick Gorman
What company does Patrick Gorman work for?
Patrick Gorman works for Arcsite
What is Patrick Gorman's role at the current company?
Patrick Gorman's current role is Customer Success | Account Management | Sales | Operations.
What is Patrick Gorman's email address?
Patrick Gorman's email address is pa****@****ail.com
What schools did Patrick Gorman attend?
Patrick Gorman attended Kent State University.
What skills is Patrick Gorman known for?
Patrick Gorman has skills like Entrepreneurship, Marketing, Start Ups, Social Media Marketing, Sales, Salesforce.com, Marketing Strategy, Crm, Solution Selling, Crowdfunding, Start Up Consulting, Social Media.
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