Patrick Grant Email and Phone Number
Patrick Grant work email
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Patrick Grant personal email
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I am an information technology (IT) specialist, business applications consultant, and PRINCE2 practitioner with over 15 years of experience in supporting and implementing complex software solutions. My experience spans a wide range of industry sectors including manufacturing, housing, logistics, and professional services. I am a bilingual French speaker and hold a Postgraduate Diploma in Legal Practice (LPC).My knowledge and expertise cover a range of enterprise resource planning (ERP) systems including Unit4 Business World (Agresso), Sage 200, SAP, Infor, and CRM systems, including Salesforce. I have worked as part of a large SAP implementation team specifically assisting with the various testing phases on the warehouse module. I have acted as project lead and/or commercials specialist (SOP, POP, and WM) on multiple Sage 200 implementations in the SME marketplace.In my current role, I provide expert advice and assistance on a range of high-value technology disputes prior to litigation or mediation. I received the following endorsement from Philip Tansley, partner at Shoosmiths LLP on successful completion of an 18-month project in December 2020:“We instructed Patrick and his team to provide IT expert advice in relation to a large international software implementation dispute. Patrick and his team produced two expert reports addressing the contentious issues surrounding this IT project and addressing the other party’s own expert report. The case was settled to our instructing party’s satisfaction prior to arbitration. Patrick’s work was professional, thorough, and critical to the successful outcome of the case”.
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DirectorKroll Jul 2021 - PresentPreston, England, United KingdomIT Group rebranded as Kroll -
Associate Director, It Group Rebranded As KrollIt Group, A Kroll Business Jul 2020 - Jun 2021Preston, England, United Kingdom
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Managing ConsultantIt Group Uk Limited Dec 2017 - Jul 2020Preston, United Kingdom* Assessing the state of IT projects that have fallen into dispute.* My expert analysis is principally used to assist in the preparation of expert witness reports for use in high-value civil claims.* I have acted as project lead and project support on a number of high value technology disputes including assisting insurance providers with warranty and indemnity claims.
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Erp Systems AnalystPlaces For People Aug 2015 - Dec 2017Preston, United Kingdom* Provided day to day support for the group ERP system (Unit4 Business World) - 300 core users and 2,500 self-service users.* Create and maintain system process and procedure documentation.* Monitor and and maintain system interfaces between ERP system and other core applications in conjunction with other relevant colleagues in the IT department.* Assist with applying new releases/upgrades and patches in the Test environment for evaluation.* System administrator for company banking systems (Bottomline, Barclays.net, HSBC.net) used by the Treasury department and key finance users. -
Business Applications ConsultantStonehouse Logic Limited Nov 2012 - Aug 2015Blackburn, United KingdomSage 200 - Commercials Product Specialist* Provide pre-sales technical support assistance to sales and marketing team including product demonstrations, presentations and consultancy.* Provide application consultancy for needs analysis and project design phase.* Work with implementation team on new customer and application installation.* Provide application training to end users.* Provide technical support to customers and end users.
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Service Support EngineerPromethean Ltd Jul 2011 - Sep 2012Blackburn, United KingdomService Support Engineer• Supporting Enterprise ERP (LN), XM (Expense Management) & Salesforce.com systems. Key achievements included:• Employed as contractor but converted to permanent post within two months following favourable reviews.• Consistently high level of case closures with high feedback scores.• Selected for additional responsibilities to include Salesforce.com administration and support. -
It Project SupportUmbro Apr 2007 - Jun 2011Manchester, United KingdomIT Project Support• Creation of case and process documentation for system enhancement requests. • Management of post go live SAP enhancement requests and fixes across all modules.• Initiate and monitor after action review process on high business impact fixes.Key achievements:• Successfully transitioned from application support to project support role adding value to the IT department.• Successfully managed completion of all WM SIT testing scripts within agreed project timescales. • Transitioned the Super User community onto the Nike support model reducing the need for additional Umbro IT support.• Umbro lead on implementation of small (£100K) web based system implementation project. Implemented within budget. -
Application Support TechnicianPromethean Jun 2004 - Apr 2007• Supported ERP and bespoke CRM and Service Management systems. • Created Management reports and ad hoc user reports.• Designed and facilitated user training for both individual and group sessions.Key achievements: • Created formal CRM training plan and materials and conducted monthly classroon training sessions..• Identified gap in interface preventing invoicing of chargeable labour and replacement parts in service management system. Created process to rectify and monitor. -
It AnalystManpower Uk Oct 2002 - Jun 2004Preston, United Kingdom• Helpdesk support to Siebel CRM/Service Management System for Global user base. • Carried out and led small ad hoc project work as required.Key achievements:• Training out new Siebel functionality to other team members ensuring knowledge transfer and improved team support capabilities.
Patrick Grant Skills
Patrick Grant Education Details
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The Manchester Metropolitan UniversityLaw -
Sage, NewcastlePass -
Connectivity It Training, ManchesterIt
Frequently Asked Questions about Patrick Grant
What company does Patrick Grant work for?
Patrick Grant works for Kroll
What is Patrick Grant's role at the current company?
Patrick Grant's current role is Director at Kroll | Data Insights and Forensics - Technology Disputes.
What is Patrick Grant's email address?
Patrick Grant's email address is pa****@****ail.com
What schools did Patrick Grant attend?
Patrick Grant attended The Manchester Metropolitan University, Sage, Newcastle, Connectivity It Training, Manchester, University Of Central Lancashire.
What skills is Patrick Grant known for?
Patrick Grant has skills like Erp, Crm, Business Analysis, Technical Support, Change Management, Project Management, Salesforce.com, Sap Warehouse Management, Sap, Windows Server, Integration, Enterprise Software.
Who are Patrick Grant's colleagues?
Patrick Grant's colleagues are Kim Bui, Matthew Davies, Megan Slattery, Mayuresh Marathe, Emily Zhou, Windy Baumgardt, Varsha Chahal.
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