Over several years experience in IT, specialising in Customer Service for over several years. Skilled at managing end to end project deliverables, including managing client expectations and ensuring timely delivery of products and services as well as communicating at all levels from executive management down to user experience.ALM Architect supporting the enhancement of IT strategy and governance with global companies.Strategic advisor for SAP Premium Engagement customer holding the role of SAP Technical Quality Manager.Advocate of SAP Solution Manager, Focused Solutions and Cloud ALM to implement best practice processes within the "Business of IT" SAP customers, facilitating collaboration between IT and business stakeholders to derive greater value from IT.SAP Cloud ALM: https://support.sap.com/en/alm/sap-cloud-alm.htmlSAP Focused Solutions: https://support.sap.com/en/alm/focused-solutions.htmlSAP Solution Manager: https://www.sap.com/uk/products/solution-manager.htmlCoE Overview: The CoE (Center of Expertise) Ireland is an organization that focuses on delivering desired outcomes and experiences for our customers globally through premium advisory, support, and services. The delivery of quality services serve as a catalyst for the software adoption that allows our customers to accelerate their digital transformation journeys in becoming Intelligent Enterprises - a journey that is powered by SAP S/4HANA and SAP Cloud Solutions. Our Service Delivery Engineers contribute with technical and functional expertise, to deliver a portfolio of services that drive value creation through a combination of best practices, tools, knowledge, and experience to catalyse rapid time-to-value and accelerate the customers’ transition to the cloud.#SAPCoEIrelandCareers
Listed skills include Linux, Enterprise Software, and Business Intelligence.
